Amazon UK Reviews

Name: Amazon UK
Rating: 4.68

4.7 Rating 13,235 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,235 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon UK 1 star review on 13th December 2023

Juliana

Amazon UK 1 star review on 24th October 2023

Anonymous

Amazon UK 5 star review on 15th July 2023

Beard

Amazon UK 1 star review on 13th April 2023

Adil

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item exactly the same information, quality and cheaper than rival sellers.”

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Posted 4 months ago

“An excellent service with great products”

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Posted 4 months ago

“The Amazon UK is my second house. Thank you because you exist!”

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Posted 4 months ago

“Fantastic service, great prices, fast free delivery.”

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Posted 4 months ago

“Excellent service quick delivery. Easy to use website to order . Good return policy. And easy .”

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Posted 4 months ago

“Always arrives as promised ..mostly next day ..on time”

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Posted 4 months ago

“Easy to use good customer service”

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Posted 5 months ago

“Always happy to help on the chat, day or night. Great sevice and great prices”

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Posted 5 months ago

“always easy to use as prime member”

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Posted 5 months ago

“Very quick to deliver parcel, their response is so quick from the moment you order until the parcel Is at your door step everything is just perfect even the quality of products not mention how excellent their packaging”

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Posted 5 months ago

“Have used Amazon for quite some time now, and find them very reliable nd excellent response to any problem you may encounter!”

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Posted 5 months ago

“Delighted with most items I’ve purchased at very good prices, prompt deliveries”

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Posted 5 months ago

“very good at what they do. everything is safe and easy to use!!!”

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Posted 5 months ago

“Ordering and delivery second to none.”

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Posted 5 months ago

“It’s very easy to buy items via online by this company. I really satisfied with the item which I bought so far and especially their delivery service.”

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Posted 5 months ago

“Very easy to use and quick to deliver”

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Posted 6 months ago

“Always on time, never had a problem.”

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Posted 6 months ago

“Consistently brilliant and never let me down. Love Amazon and would be lost without them ! A superior service all round.”

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Posted 6 months ago

“Delivery is always very quick. The price is comparable if not better than elsewhere. I had to return a broken refill perfume bottle once and was immediately sent another. I am always pleased with Amazon.”

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Posted 7 months ago

“Having recently relocated to a house featuring hard floors in many rooms, I found myself in need of various felt pads. This was not only for any newly purchased furniture, but also for replacing old ones. Amazon was my go-to, and I found a selection that admirably fulfilled this requirement. What's more, the delivery was impressively swift, adding to the convenience of my purchase.”

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Posted 9 months ago

Amazon UK is rated 4.7 based on 13,235 reviews