Amazon UK Reviews

Name: Amazon UK
Rating: 4.68

4.7 Rating 13,237 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,237 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon UK 1 star review on 13th December 2023

Juliana

Amazon UK 1 star review on 24th October 2023

Anonymous

Amazon UK 5 star review on 15th July 2023

Beard

Amazon UK 1 star review on 13th April 2023

Adil

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Been a regular customer for some years now, had a few blips with them from time to time, but they have always been put right straight away. Very pleased with their customer service.”

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Posted 1 year ago

“Love this site it has everything you need delivery is always on time and the service is impeccable”

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Posted 1 year ago

“Easy to use can post to the Amazon pick up which is so much easier for me shows me the latest offers”

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Posted 1 year ago

“Have been with Amazon for a while now, but since the beginning of the Pandemic last year they have been outstanding for anything and everthing, often with next day delivery.To this day if I need anything I no longer think of going to any store for my purchase my first thought is Amazon.”

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Posted 1 year ago

“Good reviews good prices prompt deliveries use them regularly”

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Posted 1 year ago

“Always good products, good prices, loads of choice and quick delivery.”

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Posted 1 year ago

“Absolutely amazed at their prices and quick delivery”

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Posted 1 year ago

“Absolutely amazed at the low competitive prices and quick delivery.”

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Posted 1 year ago

“I have prime and it always amazes me how they consistently provide a delivery service at this standard. Plus great films and tv programs too.”

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Posted 1 year ago

“A very good Price for the game of security in my house”

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Posted 1 year ago

“I absolutely love this website I’m disabled so for me it’s ideal and great bargains can be had as well”

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Posted 1 year ago

“easy to buy & lots of great offers, so much choice & a wide range of products to match what you need”

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Posted 1 year ago

“Never disapointed perfect regard delivery and products”

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Posted 1 year ago

“Simply the best online shopping experience”

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Posted 1 year ago

“My wife is a freqent cusomer of Amazon Uk. Really I have wondered how promt and customer friendly they are. Really my big salute. Regards”

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Posted 1 year ago

“Excellent service for Prime Delivery. Pricing could be better on some products, but overall their pricing stands up to most competition and their delivery is far better than others.”

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Posted 1 year ago

“Plenty of choice and easy to order”

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Posted 1 year ago

“I have been a subscriber to Amazon Prime and an Amazon customer for many years. Its extensive product and service range, competitive pricing and reliability of delivery is unrivalled.”

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Posted 1 year ago

“Great prices and variety with great delivery times”

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Posted 1 year ago

“We have Amazon prime and the delivery service is fantastic and the prices are very reasonable and a wide selection”

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Posted 1 year ago

Amazon UK is rated 4.7 based on 13,237 reviews