Amazon UK Reviews

Name: Amazon UK
Rating: 4.68

4.7 Rating 13,243 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,243 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 59%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon UK 1 star review on 16th May 2024

Khan Choudhury

Amazon UK 1 star review on 13th December 2023

Juliana

Amazon UK 1 star review on 24th October 2023

Anonymous

Amazon UK 5 star review on 15th July 2023

Beard

Amazon UK 1 star review on 13th April 2023

Adil

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been a subscriber to Amazon Prime and an Amazon customer for many years. Its extensive product and service range, competitive pricing and reliability of delivery is unrivalled.”

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Posted 1 year ago

“Great prices and variety with great delivery times”

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Posted 1 year ago

“We have Amazon prime and the delivery service is fantastic and the prices are very reasonable and a wide selection”

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Posted 1 year ago

“Never had a bad word to say about them”

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Posted 1 year ago

“Very good and always have what i need.”

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Posted 1 year ago

“Everything is good from Amazon and also reasonable prices for any product 🥰😍”

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Posted 1 year ago

“Brilliant service always notified given timed slots for delivery and usually the next day cheers Amazon”

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Posted 1 year ago

“Amazon Prime. Very easy to find even obscure items. Delivery is normally next day, or even same day - if you order early enough and it is an option. Some of the tasks I use it for: - Grocery shopping - Clothes shopping (with a try-at-home feature, allowing you to try the items and return any not wanted - EXCELLENT feature!) - Set up repeat orders, for regularly purchased items - recommendations ‘for him’ / ‘for her’ - items suggested by your viewing/purchase history (I have found MANY useful items there!) - Birthday/Seasonal items and gifts (many including personalisation) - Films and TV shows included - Music included - eBooks included …plus so many more features. I couldn’t do without it, now!”

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Posted 1 year ago

“Perfect shop great deals”

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Posted 1 year ago

“Very fast and good stock”

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Posted 1 year ago

“I love Amazon because the products are great and the prices are too and anyone who I give something to loves whatever I pay them.”

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Posted 1 year ago

“I love Amazon because I can get nearly everything that I want at a price I want and I know that whoever I buy it for will like it too.”

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Posted 1 year ago

“Very proud with that app”

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Posted 1 year ago

“Always been 100% reliable 👍😁”

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Posted 1 year ago

“Ordered gifts for my sons birthday arrived ahead of schedule and packaging wasn’t excessive. Quicken and easy”

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Posted 1 year ago

“Life savers, prime getting thing so fast at times, think my record was needed a birthday gift, paid before 8pm and I had a knock on the door before 8am. Amazing.”