Amazon UK Reviews

Name: Amazon UK
Rating: 4.68

4.7 Rating 13,243 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,243 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 59%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Amazon UK 1 star review on 16th May 2024

Khan Choudhury

Amazon UK 1 star review on 13th December 2023

Juliana

Amazon UK 1 star review on 24th October 2023

Anonymous

Amazon UK 5 star review on 15th July 2023

Beard

Amazon UK 1 star review on 13th April 2023

Adil

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful prompt delivering No problem with returns Helpful staff”

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Posted 1 year ago

“I have used Amazon prime for a couple of years , with free postings on most orders ,next day delivery and competitive prices 👍”

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Posted 1 year ago

“So easy to purchase and very quick delivery”

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Posted 1 year ago

“Good prices and Quality products.”

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Posted 1 year ago

“Good service all round”

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Posted 1 year ago

“Good service”

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Posted 1 year ago

“Excellent and fast”

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Posted 1 year ago

“Amazon works very well for me. Fast deliveries. Need to keep an eye on the quality, as there are lots of new brands there and it is harder to find the "traditional" brands now.”

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Posted 1 year ago

“Great company easy to use website would definitely use again”

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Posted 1 year ago

“Been as a regular and royal customer for over 10 years . Brilliant customer service and best prices . Couldn’t happier more .”

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Posted 1 year ago

“Next day delivery .”

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Posted 1 year ago

“I am very satisfied with the service.”

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Posted 1 year ago

“Bought a Cosori airfryer from the warehouse marked as used (damaged packaging)delivered next day unit in perfect working order saved £18 on retail very pleased 👍”