Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,441 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,441 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 49%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Amazon UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Amazon UK 1 star review on 17th January 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazon is awesome”

Helpful Report

Posted 7 years ago

“I am always relieved if what I want to buy is available from Amazon. Their service is very good. They keep you informed about delivery and any problems with the product can be quickly resolved.”

Helpful Report

Posted 7 years ago

“Recently purchased a phone case from Amazon and it was delivered a day early. Very impressed.”

Helpful Report

Posted 7 years ago

“all the promises of price and quality are great”

Helpful Report

Posted 7 years ago

“I had purchased a jbl headphone which is really in a very good condition and is very handy while at work or even walking alone. I'm really glad I bought this from amazon and I even got it delivered on time to my accommodation. Thank you”

Helpful Report

Posted 7 years ago

“Everything I have ever bought from here has come with no fuss. Amazon prime is amazing delivery so swift.”

Helpful Report

Posted 7 years ago

“amazon prime is so good - very reliable”

Helpful Report

Posted 7 years ago

“Fantastic product & speedy delivery thank you”

Helpful Report

Posted 7 years ago

“good price for my purchase and delivery speed second to none,”

Helpful Report

Posted 7 years ago

“Amazing quality, delivery is on time and package is well protected.”

Helpful Report

Posted 7 years ago

“We ordered bird food on Friday afternoon and it has been delivered today thank you from my garden birds”

Helpful Report

Posted 7 years ago

“Tres bon wab pour les achats vettements chaussures acsesoires ........ rapide le retoure facile j amais de problemes fiyable a100 % je recommandes pour tlm merci”

Helpful Report

Posted 7 years ago

“Two items I had been searching the shops for were available - so convenient, and reasonably priced.”

Helpful Report

Posted 7 years ago

“Joined amazon prime this year and it was the best thing I did Viewing on tap, free next day delivery and no quibble returns”

Helpful Report

Posted 7 years ago

“Easy, fast and trustworthy. Love the product choices and price choices.”

Helpful Report

Posted 7 years ago

“Very happy with Amazon especially around Christmas time for my online presents”

Helpful Report

Posted 7 years ago

“Ordered a dvd box set on Sunday, it came the following day. You can't ask for more.”

Helpful Report

Posted 7 years ago

“I, always ordered from THEM so many items to chose FROM the prices are cheaper than the original company ... like aldo, nature's bounty and dr. Martens .... so much more. Thanks”

Helpful Report

Posted 7 years ago

“Having a story downloaded to Kindle very quickly”

Helpful Report

Posted 7 years ago

“They rarely get things wrong but when they do - they put it right so very well and with no fuss.”

Helpful Report

Posted 7 years ago

Amazon UK is rated 4.7 based on 13,441 reviews