Amazon UK Reviews

Name: Amazon UK
Rating: 4.65

4.7 Rating 13,453 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,453 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Live Chat, Telephone

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Amazon UK 1 star review on 8th March 2026

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Along with Prime membership buying what I wanted was very easy and quick, I was impressed with the one day and free Prime delivery.”

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Posted 8 years ago

“Delivered quickly, correct items. good wrapping and secure parcel.”

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Posted 8 years ago

“.............”

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Posted 8 years ago

“I received all my purchases in a timely fashion and they were exactly what I expected”

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Posted 8 years ago

“Great efficient service and very quick free delivery on many items included within Amazon Prime”

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Posted 8 years ago

“One day delivery, great range of products and good customer service”

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Posted 8 years ago

“I have pre-ordered the Foo Fighters latest CD, which was released a day before my husband's birthday. It has arrived on the day! 1 day earler, than it was predicted. I was very pleased.”

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Posted 8 years ago

“Easy to use system. Good prices and delivered on time”

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Posted 8 years ago

“The hats that I orederd for my 3 month old came very early. The colour is the same as it shows on sight. Looks really good on my son and he loves them”

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Posted 8 years ago

“keep informed of order status and when a delivery was deemed unacceptable by them (still not sure what- maybe the driver damaged it or something?) they did not deliver it but emailed and apology and reordered everything for me at no extra cost. saved time and hassle of having to return the items myself and as it was a gift sent elsewhere saved hassle for all involved. a bad situation with the best possible outcome”

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Posted 8 years ago

“Cheap products and reliable.”

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Posted 8 years ago

“Good range of products, good customer service, particularly no fuss about returns, quick delivery, good prices. Difficult to find better at what they do.”

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Posted 8 years ago

“Have no problems with them, delivery is always on time, if you have any problems, they are always willing to help.”

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Posted 8 years ago

“Amazon Prime is a life saver. I don't know what I would do without it. I buy from other companies and my purchases show up late or not at all. Amazon is the company i buy the most from.”

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Posted 8 years ago

“Fantastic service and very quick delivery even at Christmas,always a pleasure to buy from Amazon,buy loads of goods from them.”

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Posted 8 years ago

“Easy and Quick Delivery”

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Posted 8 years ago

“All deliveries are notified any returns accepted without fuss”

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Posted 8 years ago

“Even when things don't quite work out, they will go that bit further to help. The staff are generally helpful, with the very odd exception. One young man gave me such a helpful breakdown of the benefits of Amazon prime, which I didn't know included books and music.”

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Posted 8 years ago

“Amazon is an excellent portal for shopping as I can get virtually anything I want online from, them. The delivery service is always top notch within this country and I use them as often as I can. Best wishes Phil J”

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Posted 8 years ago

“Amazon sell great products and their Customer Service and Delivery performance is market-leading... Just Brilliant!”

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Posted 8 years ago

Amazon UK is rated 4.7 based on 13,453 reviews