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Amazon UK Reviews

4.7 Rating 13,453 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,453 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
Greater than 90%
Customer Service
Communication Channels
Live Chat, Telephone

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Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
Amazon UK 5 star review on 22nd May 2025
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
Amazon sell everything that the shops do, not always the cheapest, but it's their delivery that makes Amazon more attractive to buy from than others. Amazon will leave parcels in safe locations, they make an effort to leave with a neighbour so you're not forced to take time off work to receive it. Which, at Xmas time when you have deliveries coming at you left right & centre, having a seller than has common sense with deliveries, helps no end and I'm happy to sometimes pay more than somewhere else to get the parcel.
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Posted 8 years ago
Always good
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Posted 8 years ago
Very fast delivery, and was kept well informed.
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Posted 8 years ago
VERY HAPPY. PERFECT.
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Posted 8 years ago
Every order has arrived on time.
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Posted 8 years ago
Fantastic selection, great prices, excellent shipping.
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Posted 8 years ago
well good
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Posted 8 years ago
Amazon's prime membership is invaluable in our very busy house. No need for tiresome checkout procedures, it is all done with one click, and delivered next day. Dash buttons are a great addition along with prime video. Well worth the yearly subscription!
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Posted 8 years ago
Good reactivity, delivery timing and reliability. Good after sales support.
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Posted 8 years ago
Amazon is always fantastic, there are many purchases that have made me happy, especially the covers for my iPhone5S, very beautiful and shipments are always on time. Thank you
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Posted 8 years ago
Fast delivery, well wrapped parcels. Contents arrived safely from a third party user on Amazon. Already hanging on my tree.
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Posted 8 years ago
Several years of purchases and prime membership? Flawless buying and receiving of merchandise. Love seeing that box at my door step. Ok, It's like xmas everyday. : )
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Posted 8 years ago
Quick and easy with excellent customer service and a huge variety of items to choose from. Christmas shopping made easier
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Posted 8 years ago
too many good things to even start...
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Posted 8 years ago
What can I say about Amazon that has not already been said. Instant delivery, can guarantee my item always arrives and if it doesn't for any reason, they are quick to replace it the very next day. Certainly the best online mail order company of 2017
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Posted 8 years ago
Excellent service and competitive price.Would highly recommend this website.
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Posted 8 years ago
Love Amazon pantry boxes, cheap and easy to use, just fill in box with all needful stuff and check out. Saved me lots of money! Thank you amazon <3
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Posted 8 years ago
Very reliable
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Posted 8 years ago
I ordered the wrong sort of basin waste (good price and speedy shipment!). Even though the problem was entirely of my own making, the return was accepted without any fuss. Excellent service, thank you.
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Posted 8 years ago
Always fast efficient service thats why they are my number one
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Posted 8 years ago
Amazon UK is rated 4.7 based on 13,453 reviews