Amazon UK Reviews

Name: Amazon UK
Rating: 4.65

4.7 Rating 13,453 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,453 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Live Chat, Telephone

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Amazon UK 1 star review on 8th March 2026

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Found what we were looking for at last! Received product promptly, no delivery charge with Prime.”

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Posted 8 years ago

“excellent service quick and value for money”

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Posted 8 years ago

“Excellent service”

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Posted 8 years ago

“Next day delivery as promised, quality item at a very competitive price”

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Posted 8 years ago

“Complete service, on time delivery, perfect packaging, great prices. Very happy customer dealing with a trustworthy company. 5 Stars...”

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Posted 8 years ago

“The service is admirable. Everything is packaged very well to protect the items and 90% of the time the packages arrive earlier than stated. The only time I have had a problem with one of the transport companies was with two Christmas presents recently and I phoned Amazon to inform them of this problem and they were so helpful and I received an email almost immediately from them apologising on behalf of this Company and stating that they were following this complaint up immediately with them, very good service.”

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Posted 8 years ago

“quick efficient ordering and delivery”

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Posted 8 years ago

“complains service is impeccable”

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Posted 8 years ago

“Everything is perfect.”

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Posted 8 years ago

“Always respect shipping times and allows you to be at home to pick up the package.”

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Posted 8 years ago

“Items arrived on time and as promised.”

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Posted 8 years ago

“Cheap Quick Easy”

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Posted 8 years ago

“Very Happy”

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Posted 8 years ago

“Unparalleled customer service! Love shopping with Amazon!”

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Posted 8 years ago

“Compro a menudo en Amazon, todo tipo de artículos para el hogar, bombillas, lámparas, auriculares bluetooth, libros, portaminas, etc y hasta maquinaria para la empresa de mi esposo, cada vez que necesito algo pienso en Amazon, los productos son buenos, con un precio competitivo y el envío muy rápido, si tienes algún problema tienes la posibilidad de contactar con el vendedor como en mi caso y me han reembolsado el dinero, recomiendo a todos comprar en Amazon.”

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Posted 8 years ago

“Always efficient Amazon Prine is the best ever!”

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Posted 8 years ago

“good deals good shiping”

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Posted 8 years ago

“Great read! Delivery and communication was efficient. 100% would recommend this company”

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Posted 8 years ago

“Excellent customer service, really helped me when I realised an item would not be delivered on time as I choose the wrong delivery option.”

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Posted 8 years ago

“Absolutely superb! Cannot imagine life without Amazon. So much easier and quicker than wasting time searching other shops.”

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Posted 8 years ago

Amazon UK is rated 4.7 based on 13,453 reviews