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Amazon UK Reviews

4.7 Rating 13,453 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,453 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
Greater than 90%
Customer Service
Communication Channels
Live Chat, Telephone

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Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
Amazon UK 5 star review on 22nd May 2025
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
Excellent service, absolutely amazon prime. Great choice, good quality items and brilliant next day service.
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Posted 8 years ago
I have used amazon prime for years. I don't need to shop anywhere else. just enter what you want in the search and never fails to come up with a range of quality items to chose from. all our Christmas shopping done and dusted. We also use Amazon music a lot which have a brilliant range of tunes, recently we have purchased a Fire stick for our TV which i cant fault we are getting one for our other TV for Christmas. Thank you Amazon.
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Posted 8 years ago
Always happy with Amazon
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Posted 8 years ago
Great service! fast free delivery on prime what more can I say
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Posted 8 years ago
Always receive a fantastic service with Amazon. Highly recommend this company !
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Posted 8 years ago
You can buy everything you need in one place. Quick delivery.
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Posted 8 years ago
Have done most of my Christmas shopping with Amazon prices amazing and delivered to my work address so just amazing service no queuing in traffic no car park fees to pay just delivered to my door
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Posted 8 years ago
The prompt delivery and the originality of the products they sell.
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Posted 8 years ago
Order of Amazon all the time and never have any complaints.. would definitely recommend
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Posted 8 years ago
Easy to use.
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Posted 8 years ago
Because you receive the goods so quickly.
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Posted 8 years ago
Fast delivery and good prices also
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Posted 8 years ago
Ordered several things, always prompt delivery and great service. Thank you
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Posted 8 years ago
fast and efficient
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Posted 8 years ago
Fast delivery and good goods
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Posted 8 years ago
I have been ordering off amazon for the last few years, they are consistent in good customer service and quality of goods.
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Posted 8 years ago
They sold me (Amazon) a laptop for 1/3 of the store price and they added a Hilfilger watch for half price :)
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Posted 8 years ago
Extremely useful service, as there is just so much choice. This is a great place to buy cheap books, since the 'buy used' area has a huge array of top quality books for very low prices.
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Posted 8 years ago
Have ordered tons of stuff on Amazon. Very few issues. Recommend studying the evaluations carefully before placing any large $$ item order. On clothing it is really hit or miss. Almost all of my issues have been with clothing. Many issues with fit not according to size chart, and quality being sub-par. Be ready to be able to send any large $$ item back before you commit to buying. Sometimes it is better and worth the hassle to be able to see and handle the merchandise in a store.
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Posted 8 years ago
They always send a text to say that they are going to deliver on the day of the text
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Posted 8 years ago
Amazon UK is rated 4.7 based on 13,453 reviews