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Amazon UK Reviews

4.7 Rating 13,453 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,453 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
Greater than 90%
Customer Service
Communication Channels
Live Chat, Telephone

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Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
Amazon UK 5 star review on 22nd May 2025
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
So easy to find what you want. You can track your delivery and specify a place or neighbour if your not in. Any issues there is always someone at the end of the phone to help.
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Posted 8 years ago
Yes yes yes
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Posted 8 years ago
Yes yes yes
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Posted 8 years ago
Amazon orders arrive quickly. Items are always packed well with secure and durable packing. Book orders are always packed in sturdy neat cardboard packages so that books are always in perfect condition on arrival. Amazon is a trustworthy and reliable firm.
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Posted 8 years ago
Fast shipping, affordable prices, and great handling.
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Posted 8 years ago
Fabulous toaster and kettle for my new kitchen breakfast room great design
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Posted 8 years ago
Fabulous toaster and kettle for my new kitchen breakfast room great design
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Posted 8 years ago
Ordered 2 morino wool jumpers.one came next day.good quality.still waiting for the other one to come
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Posted 8 years ago
very good,fast and quality
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Posted 8 years ago
My Machine was delivered spot on and with no problem!
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Posted 8 years ago
Great delivery service in very adverse conditions. The drivers weve had are always courteous and happy. (They deserve a pay rise) Amazon has a huge range of products available and provide a good ordering and buying experiance.
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Posted 8 years ago
prompt dispatch and delivery
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Posted 8 years ago
My saviour so easy to get presents to my grandchildren through you. Thank you so much excellent service.
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Posted 8 years ago
selling to me
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Posted 8 years ago
No matter what I am looking for Amazon always has it. Such a wide range of products and so much choice! Even the most bizarre gifts can be found on Amazon. I use Amazon all year round and at times my family are surprised by the weird and wonderful gifts I discover. No matter when I have ordered, the item has arrived on time and has been packaged securely. I have never been disappointed by any item I have ordered from Amazon. It's my first port of call when I am looking for any item because I know I won't be disappointed.
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Posted 8 years ago
Always find what im looking for
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Posted 8 years ago
Excellent customer service when called upon. My only slight negatives (that doesn't effect my score) is overly wasteful packaging and that when filtering for prime it comes up with items that are longer than 1 day delivery.
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Posted 8 years ago
Their service,price and feed back was great one .all from start till end
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Posted 8 years ago
I love Amazon, and ordering for collection at the Amazon lockers are the most quickest and convenient way to order. I ordered and was able to collect in 2 days, so very quick and prompt, love it and would recommend and use again.
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Posted 8 years ago
Loads of choice and plenty reviews to help you choose
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Posted 8 years ago
Amazon UK is rated 4.7 based on 13,453 reviews