Amazon UK Reviews

Name: Amazon UK
Rating: 4.65

4.7 Rating 13,454 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,454 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Live Chat, Telephone

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Amazon UK 1 star review on 8th March 2026

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Every time make a purchase from Amazon, I receive the products on time and without delays. Highly recommend”

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Posted 8 years ago

“First of all I am a customer of Amazon since 2014, but only this year decided to upgrade my account to a prime membership. I used to buy from many sites online, a lot. But one thing I have learned is that not all site got your back, at least not like the customer service on Amazon. That you may find some stuff cheaper someplace else, yeah it might be true, but you won't get your as fast and as secure as with them. So for me it's a huge plus, besides all the other services they provide with the membership. I'm talking about prime now, prime Photos, prime music, Amazon lockers, Amazon Truck and many others that make you see those $100 per year totally worth it. So yeah I definitely recommend buying from them.”

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Posted 8 years ago

“Good prices”

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Posted 8 years ago

“Item in stock. Delivered free in two days. Discounted price. Amazon are very good at getting it right and sorting it out if it is wrong.”

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Posted 8 years ago

“Clear description, varied offer, purchase formalization alternatives. To improve: more precise customer deliveries (control of shipping companies).”

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Posted 8 years ago

“The best place to go if you want to compare prices and buy the cheapest. Being a prime member, it's free delivery, which is great.”

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Posted 8 years ago

“Good products Customer service good Delivery good”

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Posted 8 years ago

“Quick service. Delivery on a sunday”

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Posted 8 years ago

“I have made several purchases from Amazon and they have all arrived quickly and very well packaged.”

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Posted 8 years ago

“Website easy to navigate. Goods delivered quickly and exactly as picture and description advertised very pleased with my purchase.”

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Posted 8 years ago

“I always get excellentservice from Amazon it is one of the best companies to deal with.”

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Posted 8 years ago

“I ordered to vinyl albums for Christmas gifts and was pleased with the quickness of delivery and both items are in impeccable condition.”

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Posted 8 years ago

“Very easy to order, great selection on prices, prompt delivery”

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Posted 8 years ago

“Virtually everything I've ordered has arrived on time. I've used the drop box and delivered to the house all have arrived before the due date. Well done Amazon keep up the good work.”

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Posted 8 years ago

“Delivered me the product before the time frame they told me to deliver”

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Posted 8 years ago

“Good books but need to take more care as some books were damaged”

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Posted 8 years ago

“Priority service received.”

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Posted 8 years ago

“I have been a customer for a long time and never had any issues with Amazon. Their process is always straightforward, even the returns. Nothing is too much trouble when I have a query. They are understanding and respectful of my position when I've had problems with items, I. D. Fraud etc. Parcels arrive either on the date given or earlier and they are well packaged. Amazon have supported any issues I have had with one of their clients or companies and they have always helped whenever possible. I am proud to be an Amazon customer and I don't know any other company I can say that about.”

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Posted 8 years ago

“Ottimi e veloci”

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Posted 8 years ago

“Quick delivery and plenty of alternative choices!”

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Posted 8 years ago

Amazon UK is rated 4.7 based on 13,454 reviews