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Amazon UK Reviews

4.7 Rating 13,477 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,477 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email

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Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
Amazon UK 5 star review on 22nd May 2025
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
“Very simple and safe to use the site.”
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Posted 8 years ago
“Excellent service and turn around of orders. Great communication”
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Posted 8 years ago
“We purchased a camera from Amazon and the battery retraining clip was so flimsy it broke. I had never made a return to Amazon and very few purchases so I expected an issue or at least a little to and fro. The service could not have been better. The returns team were excellent and a returns bag was dispatched immediately. The refund was in my bank prior to me posting the item back. Brillaint service thank you so much. We then bought another camera from Amazon that has been brilliant.”
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Posted 8 years ago
“The Prime account is extremely useful, good value for money, and the products always arrive in good time to a brilliant standard.”
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Posted 8 years ago
“they always deliver on time every time and mostly earlier and the goods are always perfect no damage or need to return a perfect customer service every time and never been let down in any way by them”
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Posted 8 years ago
“The returns service offered by Amazon is amazing. I bought a small electronic part by mistake and used the returns service. It lets you print a return paid label and tells you the nearest drop off points. Although they say the money will not be repaid until they receive the item, in fact the moment the article was scanned by my local post office the cash was returned. Wonderful!!!”
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Posted 8 years ago
“I have Amazon Prime. All items always received in time and in good condition. Very pleased.”
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Posted 8 years ago
“Goods arrived earlier than expected (despite being quoted 3-5 working days)! Brilliant”
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Posted 8 years ago
“I bought a shirt as a birthday present and it was easy to order and delivery was really fast. Prime delivery is fantastic wouldn't be without it”
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Posted 8 years ago
“Always good price and hassle free delivery”
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Posted 8 years ago
“Always have everything I need!”
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Posted 8 years ago
“The Amazon Company is very reliable and efficient! It is also on time with. parcels and never careless”
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Posted 8 years ago
“Product range & service”
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Posted 8 years ago
“Good Service Thanks”
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Posted 8 years ago
“Delivery is fast and efficient”
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Posted 8 years ago
“I ordered a paperback copy of "How to practice" by the Dalai Lama, it arrived within a few days (3) and was as described (condition-good) and good value. I'm happy with my experience with London Bridge Books and would recommend and use them again myself.”
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Posted 8 years ago
“Delivery on time and very happy with product which was kindle fire 10inch”
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Posted 8 years ago
“The products are of high quality. The shipping is excellent, super fast and robust packaging.”
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Posted 8 years ago
“Bought something online, it mentioned to be divered next day, and it did. I was surprised because it was during the public holiday's easter weekend. Great service!!”
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Posted 8 years ago
“Their things are good quality and they are up to the standards i expect them to be at”
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Posted 8 years ago
Amazon UK is rated 4.7 based on 13,477 reviews