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Amazon UK Reviews

4.7 Rating 13,450 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,450 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
Greater than 90%
Customer Service
Communication Channels
Live Chat, Telephone

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Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
Amazon UK 5 star review on 22nd May 2025
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
Swift delivery and great customer service.
Helpful Report
Posted 8 years ago
I needed to buy a present for my daughter. It was hard to buy, since the choice was too big. Ended buying more than I needed. Well done
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Posted 8 years ago
Super speedy service - thoroughly pleased - Thank you for the pleasurable shopping experience :))
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Posted 8 years ago
Goods delivery on time as described and kept up to date with delivery instructions.
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Posted 8 years ago
great choice
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Posted 8 years ago
Quick delivery always, and the TV is great too
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Posted 8 years ago
Amazon always deliver in all weathers, and usually before the specified time they quote at checkout. It all adds to the customer experience and makes me shop with them more.
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Posted 8 years ago
its amazing
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Posted 8 years ago
one word excellent
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Posted 8 years ago
I have recently purchased several items from Amazon and anytime I need anything I will go there first. The quality of customer service is unlike any I've ever experienced before. Every aspect of this company has exceeded my expectation's in every way from the price,shipping and quality of the product to the amazing customer service. I recently had an issue with a product that more than likely happened during shipping but I called customer service and spoke with a wonderful Lady (Caroline from Georgia) she took care of my problem hassel free, she was so pleasant and really cared about my satisfaction. I have not encountered customer service on this level in many years and I tell as many people I can on a daily basis about my experience. I was having a horrible day the day I called and I knew it was going to be an absolute nightmare because that has always been my experience in dealing with other companies but it was a joy and Caroline brightened my day. So thank you Amazon and thank you Caroline.
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Posted 8 years ago
We always get what we order from Amazon UK, hardly ever any problems.
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Posted 8 years ago
Items ordered lanyards. Arrived promptly & were of excellent quality. Brilliant.
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Posted 8 years ago
Good prompt delivery and a very good returning policy.
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Posted 8 years ago
Very helpful
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Posted 8 years ago
Amazon offer excellent choices and quality goods at prices to suit all the population. They have reasonable and sometimes free postage so it makes things more affordable
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Posted 8 years ago
Very very fast delivery. Got in time for a birthday present was really pleaded
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Posted 8 years ago
fast and efficient
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Posted 8 years ago
A rapid delivery service
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Posted 8 years ago
Its just so easy shopping with Amazon and quick. Love the app i am always shopping on Amazon.
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Posted 8 years ago
Amazon are amazing. They deliver great goods at great prices and if anything goes wrong they correct it in a flash.
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Posted 8 years ago
Amazon UK is rated 4.7 based on 13,450 reviews