Amazon UK Reviews

Name: Amazon UK
Rating: 4.65

4.7 Rating 13,477 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

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Metrics

4.7

Based on 13,477 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email

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Amazon UK 1 star review on 8th March 2026

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered one day got it the next, even in the exceptionally bad weather - amazing!”

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Posted 8 years ago

“Great service and very good promotions. Also available free shipping sometimes.”

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Posted 8 years ago

“Happy with delivery Arrived before delivery date Very happy”

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Posted 8 years ago

“Amazing delivery service”

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Posted 8 years ago

“Swift delivery and great customer service.”

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Posted 8 years ago

“I needed to buy a present for my daughter. It was hard to buy, since the choice was too big. Ended buying more than I needed. Well done”

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Posted 8 years ago

“Super speedy service - thoroughly pleased - Thank you for the pleasurable shopping experience :))”

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Posted 8 years ago

“Goods delivery on time as described and kept up to date with delivery instructions.”

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Posted 8 years ago

“great choice”

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Posted 8 years ago

“Quick delivery always, and the TV is great too”

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Posted 8 years ago

“Amazon always deliver in all weathers, and usually before the specified time they quote at checkout. It all adds to the customer experience and makes me shop with them more.”

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Posted 8 years ago

“its amazing”

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Posted 8 years ago

“one word excellent”

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Posted 8 years ago

“I have recently purchased several items from Amazon and anytime I need anything I will go there first. The quality of customer service is unlike any I've ever experienced before. Every aspect of this company has exceeded my expectation's in every way from the price,shipping and quality of the product to the amazing customer service. I recently had an issue with a product that more than likely happened during shipping but I called customer service and spoke with a wonderful Lady (Caroline from Georgia) she took care of my problem hassel free, she was so pleasant and really cared about my satisfaction. I have not encountered customer service on this level in many years and I tell as many people I can on a daily basis about my experience. I was having a horrible day the day I called and I knew it was going to be an absolute nightmare because that has always been my experience in dealing with other companies but it was a joy and Caroline brightened my day. So thank you Amazon and thank you Caroline.”

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Posted 8 years ago

“We always get what we order from Amazon UK, hardly ever any problems.”

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Posted 8 years ago

“Items ordered lanyards. Arrived promptly & were of excellent quality. Brilliant.”

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Posted 8 years ago

“Good prompt delivery and a very good returning policy.”

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Posted 8 years ago

“Very helpful”

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Posted 8 years ago

“Amazon offer excellent choices and quality goods at prices to suit all the population. They have reasonable and sometimes free postage so it makes things more affordable”

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Posted 8 years ago

“Very very fast delivery. Got in time for a birthday present was really pleaded”

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Posted 8 years ago

Amazon UK is rated 4.7 based on 13,477 reviews