Amazon UK Reviews

Name: Amazon UK
Rating: 4.66

4.7 Rating 13,450 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,450 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Live Chat, Telephone

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Amazon UK 1 star review on 8th March 2026

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent returns process with a partial refund of the delivery cost.”

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Posted 8 years ago

“great product and fast delivery. very pleased with everything.”

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Posted 8 years ago

“Always the best service from Amazon”

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Posted 8 years ago

“Keeping me informed of where my parcel is”

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Posted 8 years ago

“AMAZON IS MY BEST FRIEND!”

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Posted 8 years ago

“awesome shipping”

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Posted 8 years ago

“Goods arrived on time and no hastle when wanted to return.”

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Posted 8 years ago

“Ordered some cotton gloves to wear overnight with my hand moisturiser as my hands have been so dry and cracked in the cold weather. These arrived next day! Brilliant value for money, well packaged.”

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Posted 8 years ago

“Bought some stuff from USA came over in one week. Very happy. Thanks”

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Posted 8 years ago

“Always seem to beat other stores on price with the added benefit of super fast delivery”

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Posted 8 years ago

“Bought a Russell & Hobbs smoothie maker. Excellent value, great product and delivery was next day. Really happy with the product and service. Love it! Well done to Russell & Hobbs (I may start buying more of your products) and well done Amazon for amazing delivery.”

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Posted 8 years ago

“The purchase arrived on time”

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Posted 8 years ago

“Quick delivery times and great customer service. I use them regularly for purchasing birthday presents and I have never been let down.”

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Posted 8 years ago

“I love amazon prime's two-day shipping! They have everything you could need. More importantly, you get good products in a short amount of time!”

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Posted 8 years ago

“Excellent service and delivery usually on time. They offer a click and collect service which i have found very useful as i work full-time. Items purchased are exactly what i expected.”

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Posted 8 years ago

“Amazon is Great! Not only are their prices very reasonable but they're shipping is also fast and efficient! Thank you Amazon!!”

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Posted 8 years ago

“Delivery on time product advitised was what they said it would be”

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Posted 8 years ago

“Amazing prices, amazing delivery speed. Super handy! Good customer service!”

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Posted 8 years ago

“Always 5 star no issues no problems first class”

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Posted 8 years ago

“They are brilliant, efficient and helpful. There is no going wrong when using Amazon's services, whether it be Video, Cloud or E-Commerce, it's amazing.”

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Posted 8 years ago

Amazon UK is rated 4.7 based on 13,450 reviews