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Amazon UK Reviews

4.7 Rating 13,478 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,478 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Live Chat, Email, Telephone

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Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
Amazon UK 5 star review on 22nd May 2025
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
“I could not purchase the item I needed because I am not an 'amazon prime member'. Really!? So I went to ebay and bought it for same price no delivery charge - how d'ya like them apples?”
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Posted 8 years ago
“The Amazon site has saved me hours doing my Christmas shopping and not only that saved me £s by not having to pay out for car parking. There has been little that I have been able to buy using the Amazon site and all delivered to my door. Thank you Amazon x”
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Posted 8 years ago
“User friendly interface. Great prices. Prime ensures next working day delivery. Spirits are available online. Prime music has a decent selection. Prime video has a few good shows (American Gods, Mr. Robot, Fear The Living Walking Dead) Convenient digital vouchers online for PSN?”
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Posted 8 years ago
“I recently signed up for Amazon Prime and have been enjoying next day delivery on all my Christmas gifts. Great prices and service.”
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Posted 8 years ago
“Prompt service, great range of products, great delivery times. Excellent!”
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Posted 8 years ago
“Fast and trustable”
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Posted 8 years ago
“The stuff you get is always good quality, even second hand books and CDs are of good quality. Not had a problem with them and have been a customer for years.”
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Posted 8 years ago
“I've used Amazon many times and their prices are very competitive and their service fast and efficient. I would recommend Amazon to experienced and inexperienced onlibe shoppers alike.”
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Posted 8 years ago
“Quick and convenient. Postage sometimes needs to be checked to get it free.”
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Posted 8 years ago
“Really good Black Friday deals.”
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Posted 8 years ago
“Amazon Fresh is the ultimate in convenience- they stock everything you need and deliver from 7am-11pm, 7 days a week. The best thing is you can choose an hour anytime to be home, and Amazon Fresh will deliver within the hour. Love it, never doing a weekly food shop again!”
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Posted 8 years ago
“Very quick order, with prime also very helpful service.”
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Posted 8 years ago
“very fast delivery and products”
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Posted 8 years ago
“Website easy to use, good quality service and goods. A great way for me to send gifts to family and friends in the UK.”
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Posted 8 years ago
“Shopping on Amazon means piece of mind, safe in the knowledge that not only have you access to the world's biggest superstore but your online payments are secure and you are protected from rogue sellers with Amazon's guarantees. I now rarely shop anywhere else”
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Posted 8 years ago
“Le top des tops .........................”
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Posted 8 years ago
“Great website, service and choice of products!”
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Posted 8 years ago
“They always have the stuff that I am looking for and whenever I feel lazy, the first website I go to is Amazon.”
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Posted 8 years ago
“fast act, no obligation if you recive diferent item or something like that.”
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Posted 8 years ago
“I've been shopping on Amazon for years, before that i usedto shop on Ebay which is a competitor, well the customer service from Amazon differentiates the company from any competitor they have, if you have a faulty product Amazon will do everything in there power to correct the problem, my product got delivered to a wrong address and the courier had no clue where it was, well Amazon with their brilliant Customer Service sent me the same product free of charge within only 2 days of the product being delivered to the wrong address.”
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Posted 8 years ago
Amazon UK is rated 4.7 based on 13,478 reviews