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Amazon UK Reviews

4.7 Rating 13,459 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,459 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Customer Service
Communication Channels
Live Chat, Telephone

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Amazon UK 1 star review on 6th May 2026
Adalynn Gutierrez
Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
54
Anonymous
Anonymous  // 01/01/2019
I just bought for my daughter a Halloween costume. I am very happy as they send the parcel at the estimated date and also the item was exactly the same like in the picture. I will recommend to all my friends Amazon
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Posted 8 years ago
for all choise
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Posted 8 years ago
I was able to find what I wanted and also see other alternatives. Overall very happy with the purchase and appreciative of the quick delivery. Amazon has never disappointed, always recommend it.
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Posted 8 years ago
Always excellent service - prime is brilliant.
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Posted 8 years ago
The refunded me on my faulty products, have next day delivery free for students and loads of student discounts
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Posted 8 years ago
they can send merchandise to a collect place , if you ask to be delivered at home they call before delivering
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Posted 8 years ago
Fast delivery, easy to see your orders, kept informad about deliveries
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Posted 8 years ago
As a prime member the next day delivery is fantastic. However I really appreciate the updates regarding any difficulty with orders. Amazon’s customer service is top notch always professional and very reassuring.
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Posted 8 years ago
Service is second to none, best prices & fast delivery
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Posted 8 years ago
Excellent service and communication.
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Posted 8 years ago
I ordered a winter hat on line to be shipped to Dubai. The process of ordering was quick and easy and better still the item arrived in Dubai after only 3 days. I am very happy with their service.
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Posted 8 years ago
I love the variety of products and sometimes you can catch very good deals. unfortunately some products cant be delivered in my country.
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Posted 8 years ago
Fantastic range of goods. Superb customer service. Easy to use system.
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Posted 8 years ago
Efficiency
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Posted 8 years ago
Amazon always has what I am looking for and sends regular emails at every part of the buying and delivery process. Also, my son and family live in the U.S. and I can order for them direct through Amazon.com which means I can send my family gifts easily.
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Posted 8 years ago
I always find that Amazon is my first choice when I am looking to buy something and I find them most reliable, and send the items very quickly I would recommend Amazon to others without hesitation and if there was to be a problem, with any item you have bought they sort it out very quickly my only criticism is that sometimes the packaging is too big or the wrong type for some of the items I have previously bought, one instance of this ,is when I ordered two Bras and they came in a cardboard sleeve and so had to be delivered directly instead of just putting them into a plastic bag which would have easily gone through my letterbox.
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Posted 8 years ago
They make it really easy to order stuff and have a great range of products.
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Posted 8 years ago
There is always a great range, competitive prices and great delivery. Also the customer reviews are very helpful. Overall its my got to place from groceries to gifts.
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Posted 8 years ago
It was a very nice service that I received from the company....the products arrived in good time and condition....thanks....
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Posted 8 years ago
Have been ordering Johnston and Jeff Budgie seed from Amazon for about 9 months, every month they send the 20Kg bag of seed out with no packaging and every month it arrives damaged and I have to refuse delivery and order a replacement which sometimes arrives undamaged and sometimes does not. Have complained multiple times regarding this and requested that it be sent out in a box like every other product they sell but still no luck. I have had seed trailed all over my drive which then sprouts and starts to grow causing damage to my drive but Amazon don't care. Have now found an alternative supplier that do put it in a box and are a good price as well!
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Posted 8 years ago
Amazon UK is rated 4.7 based on 13,459 reviews