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Amazon UK Reviews

4.7 Rating 13,477 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,477 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email

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Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
Amazon UK 5 star review on 22nd May 2025
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
“By making sure my package was delivered on time as per usual never had a late delivery off them it has always been on time”
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Posted 8 years ago
“Next day delivery. Very speedy process”
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Posted 8 years ago
“fast delivered to home..”
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Posted 8 years ago
“Amazon is efficient, and offers you the best deal. Quality items that arrive quickly and are well packaged.”
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Posted 8 years ago
“You can always rely on Amazon to deliver on time come rain or shine or in this case (snow)!”
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Posted 8 years ago
“I love shopping because it is very convenient. shop from your home”
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Posted 8 years ago
“I have placed many orders with Amazon and have been impressed with goods and Customerservice particularly. When I have had to return any faulty goods there has never been a problem, and the return process is simple. Prompt and friendly service.”
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Posted 8 years ago
“My products were delivered on time exactly when I was told they would be. I was pleased with the cost, which I felt was much lower than in the shops. Only point of improvement is reducing the amount of plastic in the packaging! Otherwise great service.”
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Posted 8 years ago
“always pleased with Amazon purchases, but if not either the company sorts it out or Amazon will. Nice to have no worries buying”
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Posted 8 years ago
“I've ordered several items from Amazon with their Prime service. Unfortunately there has been reason to return items and the process for doing so is a complete breeze and completely painless. They organise the parcel return through a local drop off shop and I've had confirmation of the parcel drop within 2-3hrs, followed by an advance refund to my payment card. Superb service!”
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Posted 8 years ago
“I've just moved to a new house which is in a small village. I used my daughter's prime time for things I needed urgently to be delivered the next day. It seemed I ordered them one minute and they were here the next. Wonderful service. I will be using them all the time now. Thank you Amazon Life saver!!!”
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Posted 8 years ago
“Service always great! And all deliveries on time”
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Posted 8 years ago
“I use Amazon all the time, at least once a month. Always been completely happy and on the rare occasion I have had a problem Amazon have sorted it out straight away.”
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Posted 8 years ago
“The prices are good, and as I have Prime, I don't pay for delivery. I love it”
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Posted 8 years ago
“Brilliant got stuff early or on time +let you know every step of the way were ur delivery is thank you”
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Posted 8 years ago
“Such quick delivery”
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Posted 8 years ago
“great service.plenty feed back cant be faulted.”
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Posted 8 years ago
“item came as it described and extremely fast.”
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Posted 8 years ago
“Always first class service”
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Posted 8 years ago
“Great price, fast delivery, excellent returns policy”
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Posted 8 years ago
Amazon UK is rated 4.7 based on 13,477 reviews