“You are the worst business I have ever done business with.
No one will call us back on our account.
The website you built does not work.
Call me at +12108630826”
“I believe I was truly scammed! I just wanted a logo and they did a nice job on it, then talked me into doing my website saying how much better he can make it for me for $1200... ok fell for that... it’s been over a month now and the website isn’t what I want or how I want it even tho I gave him all the changes and wrote everything out how I wanted it done and they still haven’t did it like that after all that time. Just kept trying to sell me services upon services. He’s very pushy and I’m very disappointed and very unsatisfied with the work.”
“American Logo Design Company is Fraudulent company that state false advertisement . I paid 1500 for UI Design and 350.00 hosting fee's, 300.00 for logo fee's and 400.00 for content for website design starting in June-present. My customer experience with the company has been a bad experience -Jordan promise me a custom UI Design, instead IU got missed dates, no correct UI revisions also created a test link without my approval , childs work that was presented to me. My cc was debit unauthorized and when I told them I was going press charges they refunded me my money of 150.0 but has not refunded me my 1500.00n UI Design 300.00 for logos and 350.00 for hosting fees for UI design that has not been completed. I had tell American Logo Design Company i longer want to do business with them due to its going on six months and no end product. I went with another company and UI website was completed in 5 wks very professional company that listen to the customer. American Logo Designer company is using a American Name however is not a American professional company .. they beat cheat you out your money. I'm in the process of disputing charges and filing a law suit now in court against this company. I have demanded my money back and they have ignore me and i'm in the process of contacting the news media now to see if I get help with this issue. They will promise you the moon but cannot deliver the end product. I have tried to work with Mycroft & Ronnie, they have bad customer service. This is no American company !!! This is a scam company and some of the reviews maybe fake recommendations due to company is scam !!! They have until next week to get my money back into my account else I'm filing law suit in court for damages & stress that I have went through dealing with it's employees and no end product. Waste of time & money.
Sincerely Maxine”
“They are definitely a SCAM! Please do not fall for the deception. I ordered$19.99 package for just the design and a .jpeg. They sent me some sample designs that were pretty generic, but decent so I selected one. When I asked for my .jpeg of my selection. They tried to MAKE me pay $100+ more for a copyright before they would send it. Have yet to here back. Filing a complaint with my bank and with the BBB. DON'T FALL FOR IT! Find a reputable local company. Stay off the web! Thankfully it was only $19.99! I'm sure others were scammed out of more.”
“Short version:
AMERICAN LOGO DESIGNERS IS A SCAM. If you purchase any of the below logo packages, do not expect to receive your files unless you ALSO purchase a website from them or “ownership rights” (see below). They upsell you even after you say no multiple times, lie to you, and never deliver your files. Per their 100% Money Back and 100% Satisfaction Guarantees, we requested refunds multiple times and they repeatedly refused, dragging us into long ridiculous conversations. THIS COMPANY IS A FRAUD using words like “American”, “integrity”, “100% Money Back Guarantee”, “100% Satisfaction Guarantee”, “Premier Google Partner”, and what I suspect are FAKE REVIEWS on trustpilot.com.
Long version:
1. I purchased a logo package with 12 logo concepts, all files (.ai, .psd, .eps, .png, .jpg, .pdf, .tiff), business card design, and basic animated logo on Feb 20.
2. First logo concepts received on Feb 21.
3. Revision 1 received on Feb 25.
4. Semi-finished Revision 2 received on Feb 28.
5. I stated that I did not like any of the logos and, having noted the 100% Money Back Guarantee and the 100% Satisfaction Guarantee, requested a refund on Feb 28.
6. On March 15, having received no response regarding my refund, I sent photos of logos I liked and requested that American Logo Designers (ALD) something similar in hopes I could still get what I was looking for since they refused to respond to my refund request.
7. On March 17, ALD sent updated concepts.
8. After requesting revisions, I received yet another POORLY completed concept on March 19.
9. Around this time, I also requested a refund via phone. ALD was quite rude and ultimately refused to refund.
10. After no resolution for several months, I suggested they create another logo for me, on behalf of a friend, in hopes I would finally get something satisfactory. After 3 more concepts, I gave up and decided I would work with what they created and just make changes myself. i.e. do the work I PAID for, myself.
11. Throughout this time, “Brandon” kept texting me to get me to purchase a website design. I had zero interest, but he kept pushing.
12. On Oct 14, Brandon finally gave up on selling the website design.
13. Brandon then went into some BS about getting verification from the “Verification Dept” to move forward with next steps.
14. Ultimately, Brandon came back saying I had to buy the Ownership and Copyright for anywhere from $499 - $1309, depending on the time-period to receive my files. When I refused, he came back stating that I need to pay $270 to get “life-time” ownership.
15. On Oct. 20, my husband called to request the files or a refund. They refused again. At this point, I have no choice except to post this review in as many places as possible, so others do not get DEFRAUDED. I have still NOT RECEIVED MY LOGO FILES OR REFUND.”
