Name: Annah Hariri
Rating: 1.06

“It’s very disappointed I wish before I order from you I read the reviews everybody’s complaining about it it’s been a 2 months I’m still not receive my order it’s not good to get people money”

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Posted 4 years ago

“US82846 This company is a scam, no replies to phone calls or emails, I have been told my order will be shipped within a few weeks over 5 months ago....no tracking # provided. Jose peres, feyza, duygu, Esra, Meryemicen have all emailed back with the same message...i have waited months on an order and I can see people waited months and still not have received their refunds.”

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Posted 4 years ago

“I am still waiting for refund on 2 items one returned and one cancelled. I received email conformation to advise refund was processed. It is now 3 months since I received this email. Really poor customer service.”

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Posted 4 years ago

“I never received half of my order or refund from May. They used the excuse of the pandemic then that they had moved. Then said they would refund to my card and never did. NOT happy.”

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Posted 4 years ago

“I order 2 dresses on the 30th of April, and 2 dresses on May 6,2020. I received 1 dress, and up to now I have not getting the remaining 3 dresses. They are not responding to my messages. I hope someone will understand, send me my dresses. Musu Kiawu U. S. A.”

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Posted 4 years ago

“Absolutely the worst! Made an order in April, it's November and NOTHING!!!! They promised they will refund me and they did not. They do not respond to any of my emails or my chats in customer service!! They just ignore everything they are stealers. DO NOT BUY FROM THIS COMPANY !!! I always buy online and yet this is the worst DO NOT RECOMMEND THIS!”

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Posted 4 years ago

“ORDER WORTH 730$ (12 ITEMS), NO REFUND RECEIVED, EMAILS GOING UNANSWERED! I placed an order for 12 items (worth over $700) in early April and followed up with them in September since it had been more than 5 months since I had placed my order. Only one order has been delivered out of 12 until now! They (Duygu) emailed me offering me to go with the cancellation option as they were facing difficulties with delivering my order on time due to the pandemic. I confirmed. They (Esra) emailed confirming that they had processed my refund and it will take 15-25 business days to credit into my account. Waited more than 25 business days. No refund. Followed up with Esra in November. This time however, she replied that they will not be giving me a refund instead they can give me a store credit or my original order!! I refused and asked for my refund as they had promised me earlier. They have completely ignored me after this, and my emails are going unanswered until today! This is when I got suspicious and started noticing that people are not allowed to comment on her, Annah Hariri’s, instagram posts and fb delayed/failed delivery comments get immediately deleted from her fb comments. Moreover, I noticed on my AH account that they have changed the status of my order’s to fulfilled the day they told me my refund was processed. However, nothing has been fulfilled and they have not processed my refund! They are trying to cheat us with these games! We all tried our best to cooperate due to delayed shipping because of the pandemic. But Anna Hariri should take responsibility and stop using the pandemic as an excuse for lying to her customers and trying to get money forcefully in order to support her business and feed her family HARAM money. This is unacceptable and terrible business. I intend to dispute the charge with my credit card company as fraud and look into the option of filing a case against AH through my family who resides in Turkey. Please contact me if anyone else is interested to join me and warn people of becoming a victim of this scam. I noticed that every time someone writes a review, they receive a reply asking for the order. Here is mine US57119. Let’s see if they send me back my hard-earned money of over 680$! I will be back to update everyone on whether or not I received my refund and will place my reviews on AH where ever I get the chance to. So frustrated….!!”

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Posted 4 years ago

“Please anyone who knows how can i report this company to the authority. I have ordered 4 dresses but received 1!!! Its already 9 months order but im yet to receive it.”

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Posted 4 years ago

“This company deserves 0 stars period! What I thought would be a straight forward transaction, turned into 8 months of hell and unwarranted stress from a so called clothing company that takes out the gold medal for the worst customer service of all time. I purchased 4 dresses in March and was informed that delivery would occur 8 days from dispatch. Numerous emails went without response as to what had happened to my order when weeks and months went by without any word. It was until I received an email from Annah Hariri asking me to leave a review for the 4 dresses that I never received that led me to request a cancellation and refund for the non delivery of goods. The response was that a refund would be issued within 14 days which never eventuated. Another email was sent about 3 weeks after asking why a refund was not done, only to be told that store credit would be issued because 6 months had lapsed since my order was made (it had not been 6 months even with the delay in response). Fortunately, a refund of my money $199 US was issued thanks to my bank after disputing the transaction and reporting it as a scam. Annah Hariri you should be ashamed of what you are doing. I DO NOT recommend purchasing through this company, avoid it like the plague!”

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Posted 4 years ago

“ORDER WORTH 730$ (12 ITEMS), NO REFUND RECEIVED, EMAILS GOING UNANSWERED! I placed an order for 12 items (worth over $700) in early April and followed up with them in September since it had been more than 5 months since I had placed my order. Only one order has been delivered out of 12 until now! They (Duygu) emailed me offering me to go with the cancellation option as they were facing difficulties with delivering my order on time due to the pandemic. I confirmed. They (Esra) emailed confirming that they had processed my refund and it will take 15-25 business days to credit into my account. Waited more than 25 business days. No refund. Followed up with Esra in November. This time however, she replied that they will not be giving me a refund instead they can give me a store credit or my original order!! I refused and asked for my refund as they had promised me earlier. They have completely ignored me after this, and my emails are going unanswered until today! This is when I got suspicious and started noticing that people are not allowed to comment on her, Annah Hariri’s, instagram posts and fb delayed/failed delivery comments get immediately deleted from her fb comments. Moreover, I noticed on my AH account that they have changed the status of my order’s to fulfilled the day they told me my refund was processed. However, nothing has been fulfilled and they have not processed my refund! They are trying to cheat us with these games! We all tried our best to cooperate due to delayed shipping because of the pandemic. But Anna Hariri should take responsibility and stop using the pandemic as an excuse for lying to her customers and trying to get money forcefully in order to support her business and feed her family HARAM money. This is unacceptable and terrible business. I intend to dispute the charge with my credit card company as fraud and look into the option of filing a case against AH through my family who resides in Turkey. Please contact me if anyone else is interested to join me and warn people of becoming a victim of this scam. I noticed that every time someone writes a review, they receive a reply asking for the order. Here is mine US57119. Let’s see if they send me back my hard-earned money of over 680$! I will be back to update everyone on whether or not I received my refund and will place my reviews on AH where ever I get the chance to. So frustrated….!!”

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Posted 4 years ago

“You will lose your money They promise refund but you won’t get ur money back (3months and no money back)”

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Posted 4 years ago

“These people seems like scam!!. I placed an order on july 4 dreses! Been 4 months now! Every time i contacted them they say something really convincing about Covid & make u more wait! I dont know if i will ever get my dreses or my money!! Please they should be banned from coning people & take our money!!”

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Posted 4 years ago

“I made an order in March, for 5 dresses. I received 2 of them, almost 2 months apart and have yet to see the remaining dresses or refund. The customer service for this company is an absolute train wreck, impossible to get a hold of and false promises, also from "Duygu." You can not use the pandemic as a crutch and still not deliver, literally. BE HONEST. Send me my refund if you will not send me the dresses!!! enough is enough. ORDER US 54690”

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Posted 4 years ago

“Place my order since May, order never arrived. Recently they said they cannot fullill my order and suggest to get a refund. One month is over, no refund has been made. In the system they indicated my order has been Fullied. They are not honest, take away people's money. BEWARE, DO NOT BUY FROM THIS CO.!!”

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Posted 4 years ago

“DO NOT BUY FROM THEM. THEY TAKE YOUR MONEY AND NEVER SEND ANY DRESSES. THEY PROMISED TO REFUND THE MONEY BACK AND THEY DID NOT DO SO!! IN THE ACCOUNT ITS INDICATED ORDER HAS BEEN FULLIED BUT ACTUALLY IS NOT. EMAIL AFTER EMAIL, MESSAGE AFTER MESSAGE. AT FIRST THEY REPLY GIVING EMPTY PROMISES BUT AFTER THAT THEY TOTTALY IGNORE YOU. DO NOT GET SCAMMED AND DO NOT BUY FROM THIS CO.”

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Posted 4 years ago

“BUYER BE WARE. THEY HAVE $900 OF OUR HARD EARNED MONEY AND WILL NOT FILL OUR ORDER OR REFUND . I will report them to local authorities AND WRITE the Turkish Embassy and US embassy as well. They don't reply on their website, nor on emails. They are still advertising clearance and sale! When its too good to be true it is. order# us69181”

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Posted 4 years ago

“Horrible company, customer service is very hard to reach and they lie and you never get your product that your orders 5 months ago. THEN the owner comes out saying they can not fulfill orders because they don't have enough thread to make material but then they keep releasing new products and trying to sell more without fulfilling old orders”

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Posted 4 years ago

“Very very slow delivery. I have placed 2 orders (US69718 & US69816, 9 dresses) in May 20, 2020. Now it almost 6 months and I've only received 2 out of 9 dresses that I've ordered from them. At first, I am trying to keep patiently waiting for it to come & understand the situation maybe due to COVID19. HOWEVER now, I lost hope already, it's too much because it's almost 6 months and not hear any update from them.”

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Posted 4 years ago

“They take your money and just run away. You don’t get anything not even reply to your emails. I always believed I have a good judgment when it comes to online shopping but they got me with their pretty images and professional website.”

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Posted 4 years ago

“I have put and order six months ago and haven’t received without explanation.😩”

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Posted 4 years ago

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 2%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Annah Hariri Reviews