Annah Hariri Reviews

Name: Annah Hariri
Rating: 1.06

1.1 Rating 702 Reviews

1 %

of reviewers recommend Annah Hariri

Company Reviews

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Metrics

1.1

Based on 702 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 2%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+905416924955

Email:

feyza@annahariri.com

Location:

Turkey, ,

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Annah Hariri 5 star review on 16th April 2024

Ariel S

Annah Hariri 1 star review on 19th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have two separate orders, first order, was two dresses, I only received one, I never received the second dress, and for my second order, I did not receive the dress as well. My first order was in June. Now they have stopped responding to my emails. their must be away out of this. This should not be happening and I don't know why they keep getting away with it. They continue to send me promotions for new arrival, I just don't get it.”

Helpful Report

Posted 4 years ago

“DONT EVER BUY FROM ANNAH HARIRI. Chances are you will not getting dress at all or you will receive years later. Its been 5 month since my order in August 2020, but I received nothing. They have stopped responding to my emails. Yet still doing crazy promotion l”

Helpful Report

Posted 4 years ago

“Fraudster Annah Hariri, me and many customers our order still not fulfilled since 9 months and more, she is collecting money from people only, Shame on you!”

Helpful Report

Posted 4 years ago

“If I could give zero stars I would. I ordered 2 dresses in JULY. After 3 MONTHS of waiting for my order I sent them several emails and received a reply that my order has now been pushed to "express" and that I should receive an email within a few days that it has been shipped. Weeks went buy and I had still received nothing. So I sent another email that I wanted to cancel my order. They replied and told me it has been cancelled and I should receive my refund within 15 to 25 days. 2 months later still nothing. They no longer reply to emails and now 5 months later I have no dresses and no money. On top of all that Annah Hariri still continues taking new orders and has not updated her policy on the Website to reflect the MAJOR delays in shipment. I really don't know what to do anymore.”

Helpful Report

Posted 4 years ago

“placed two orders with Anna Hariri in April 2020. I have only received two dresses (the Natalia dress x2) out of the many dresses I ordered for myself and sister. I received an email on18/08/20 stating that any outstanding orders will be sent 3-4 from the email date but it is now 17th December and I have not received anything. I did place an order in August for the Boho dresses and surprisingly received them on 1st October 2020. The order number is US88702. However the size is wrong. I ordered US6 but when I measured it, it is smaller than US4. I have two dresses that do not fit me. I emailed Anna Hariri in October and even called them and the customer service was good as he advised me to send photos of the dresses and someone will get back to me. The only thing is no one ever go back to me despite sending several emails. I spoke to Anna Hariri herself around some time in October and she advised that there have been staffing issues hence the delay in reply and that someone was going to get back to me that day regarding the boho dresses but no reply once again. I understand that COVID has had an impact on delivering the materials for the dresses but what is not acceptable is the lack of customer service care. As a business that has been growing, Anna Hariri has made a big mistake by not keeping customers updated and biting off more than they can chew. I don't blame customers for being irate and upset. I remember in July 2020, there was an offer on the Anna Hariri website which stated if an order was made by a certain time, the items would be delivered before Eid. Anna Hariri knew there was already a backlog so why be deceitful and make a promise that can't be met? This is what I did not like - the deceit of that advertisement. Furthermore, Anna Harri and her team are very active on Instagram posting new items of clothing every single day and uploading new stories whilst customers are getting ignored. The comments section on Instagram has also been disabled so that customers cannot put any comments about their orders. Please put the time and effort spent on Intsgram into updating your customers. We have a right to know what is happening with our orders. It is very unprofessional to ignore customers. Other companies have also been affected by COVID but from my experience, they have been honest and have kept me updated. My order numbers: US56429 - order placed on 4th April 2020, x3 dresses ordered, only received one, which is the Natalia dress. US62018 - order placed on 23rd April 2020, x7 dresses ordered, only received one, which is the Natalia dress. US88702 - order placed on 14th August 202, x2 dresses ordered and received but incorrect size.”

Helpful Report

Posted 4 years ago

“There must be a way to tell people about this website and protect others from this. So basically you order and pay money and Allah knows if they will ever send your order. I ordered from them in June, and since then no actual communication, lately they don’t answer emails, they have many excuses for not delivering people’s order but what makes me happy that on the day of judgment they will be judged for this and for representing Islam this way, and for using refugees as an excuse. If she can’t fulfill the thousands of order they get then stop taking more orders, be honest and fear Allah.”

Helpful Report

Posted 4 years ago

“Shut the website to avoid more being misleaded! Ordered mid-Oct 2020 and until now no shipment. Emailed couple of times and was given COVID-19 as excuse, each time given new shipping date. Till date, zit. Firstly, its hundreds $$ and not just one dress 'cause wanted to save on shipping. If you can't fulfil or have backlogged orders since months ago, STOP TAKING ORDERS. Times are hard and people have other use for their $$. And there're many more with much longer waiting time than me... Go to https://uk.trustpilot.com/review/annahariri.com”

Helpful Report

Posted 4 years ago

“ORDER US92805 Ordered early Sept after a month, emailed them asking if the item has been shipped. they had not... i asked for my order to be cancelled which was cancelled on Oct 7 and i was issued a refund (as per meryem their customer service representative) its Mid december now. No refund yet. No replies to numerous emails. International phone numbers arent answered. Still waiting on that refund. 😣”

Helpful Report

Posted 4 years ago

“make yourself a favor and don't buy from this scam company. I placed an order and bought 2 dresses. after 2 months, I received the package and was asked at the door to pay a lot of money equal to the full price of the dress. I had to pay and upon opening the package, I found only one dress. The rest of the story is not any different than other customers who got scammed.”

Helpful Report

Posted 4 years ago

“Same story as the rest below! I am so surprised! I have contacted my credit card company as well, hopefully will get a refund now! The order was placed in June and same stories as the rest that first the whole covid-19 excuses and then you see that they are selling more stuff, updating FB and Instagram on a regular basis...I do not understand how this business operates.”

Helpful Report

Posted 4 years ago

“WARNING !!! They have become a money laundering scam. I thought I was alone but I see there are many victims around. Placed order and made payment on May 2020. Yet to receive it. No response to follow up mails or phone calls. HIGHLY IRRESPONSIBLE !!! DISGUSTING !!!”

Helpful Report

Posted 4 years ago

“I ordered 4 dresses, 2 of them arrived and it’s beautiful but since June 2020 I’m trying to get my order delivered and they don’t even answer me. And the worst part is seeing Annah Hariri posting a lot of things if she was a great person and company. Don’t buy from them!!!!”

Helpful Report

Posted 4 years ago

“I purchased from Anna Harriri over 6 months ago. To date I have not received my order nor a refund. The customer service team has stopped responding to my emails. I know lots ofnpeople waiting for their clothes and refunds also. DO NOT order from this company.”

Helpful Report

Posted 4 years ago

“Same story, first foolish excuses, later on they blocked me from all social media. My order were in June and July... after I reported them to PayPal to refund my monkey , suddenly I got email, that my items are on the way....I doubt that it will be complete, suddenly they are able to send 4 dresses, don't think so....since summer they made me angry, disappointed...never again I will buy from them...”

Helpful Report

Posted 4 years ago

“I ordered from them almost three months before still did not get my order send them emails they do not give any response when they are going to ship my order ,they post beautiful pictures of dresses and capture customer attention but if you place order forget about your money ,very poor customer service.”

Helpful Report

Posted 4 years ago

“This company is beyond poor, it’s seem like they have reoccurring theme with poor service. Ordered a dress for my side as a gift in July and still no dress. Emailed a few times and only got useless responses from Duygu Benli who doesn’t have a clue. Please warm people against these people and post on social media. I’ve started to do it. Also check how poor they are on trust pilot. They delete all negative comments off there social media platforms please warm people”

Helpful Report

Posted 4 years ago

“I placed and order in July and still have not received order/nor refund just like other customers.. Emails are not getting a response, phone doesn’t work.. They’re just taking peoples money.”

Helpful Report

Posted 4 years ago

“I ordered April and now we are in December and nothing. I have no dresses that i ordered and nowI i have been blocked from the page so i cant ask for my money. I habe emailed them numerous times and i keep getting that Robotic email that to watxh the video for reasons. Which are all lies.”

Helpful Report

Posted 4 years ago

“Invoice Number: US92738 Dear All, I never write bad review, but i think this company deserve to be reported. Kindly stop taking orders if you cant deliver these orders!! All companies are delivering despite covid19 situation. I do advise Annah hariri to follow these three steps: 1-Consult for better business managment 2-Stop promoting her products 3-Deliver the products which I paid for Finally, I do advise you not to buy from this company and to report the company.”

Helpful Report

Posted 4 years ago

“Not even one star they deserve . The story is like this ; you will end with no dresses or the money you spent .”

Helpful Report

Posted 4 years ago

Annah Hariri is rated 1.1 based on 702 reviews