“EXCELLENT online company with fabulous , unique home accessories and furniture ! They have wonderful customer service and all products I have purchased have been VERY quality. Highly recommend.. my favorite store !!”
“I ordered a tray with 3 glass jars. I received the package in good time and each individual item was wrapped in plenty of bubble wrap and put in a box that also was stuffed with bubble wrap. That box was put in a bigger box that was taped securely. When I received the package, it was in perfect condition on the outside. When I opened both boxes and took out all the bubble wrap, unfortunately one of the jars was broken. I couldn't believe it since it was wrapped and packaged so well. I contacted Jennifer at Antique Farmhouse right away and within hours she replied and credited my account for the broken jar since I can buy another jar locally. I didn't have to wrap it all back up and send it back which is always a hassle and at this time I am limiting my trips out of the house anyway with this virus. I very much appreciate the kind and professional Customer Service that Jennifer gave me. Thank You.”
“I've been an avid AntiqueFarmHouse.com shopper for almost two years now. I love everything that I bought from them. Their items are unique and truly curated, I reached out to customer service a couple of times because I missed on an item, and they were able to get it for me. All in all, products are just as described, and quality has been superb!”
“Thought I had a missing item. I reached out and received immediate response. Very helpful and timely!!! Thank you Antique Farmhouse. I love your selections!!”
“Hello Anna,
I want to send a special “Thank you” to you for working with me on my curtain issue. Your service has been quick, helpful & very pleasant. I’ll be looking forward to the new curtains arriving soon.
Sincerely,
Kelly Starkey”
“Anne is very prompt to reply to my queries, this I appreciate immensely! During these difficult times, running a small business is very challenging and I support small business and am fully aware that we need all the support we can get. My projects are a work in progress and prompt replies and quick and practical decisions and actions are highly appreciated from this company.”
“I’ve ordered so much from this company and have been so excited with each item I've receive. Recently I received the wrong item, on Friday of the Labor Day weekend, of course. I sent them the issue and by Sunday afternoon (2 days) the problem was resolved and the correct item was being sent. Quite amazed because of the holiday & customer service was easy to work with & very helpful and quick to resolve the mistake. .”
“Antique Farmhouse is my favorite go-to site for unique and quality home decor. I look forward to their daily offerings at 11am EST. I have found their customer service to be very quick in their response to my inquiries and their desire to make certain I am a satisfied customer. I give them five stars”
“Thank you antiquefarmhouse.com! Excellent merchandise, incredible prices and the best customer service I have ever experienced online. I highly recommend antiquefarmhouse.com.”
“I made three orders with Antique Farmhouse, and I really love everything that I got. The quality was really good, and items were as pictured. I also enjoy their daily emails and curated events.”
“I made three orders with Antique Farmhouse, and I really love everything that I got. The quality was really good, and items were as pictured. I also enjoy their daily emails and curated events.”
“I have been working from home during the pandemic. Obviously, there is not a lot of face to face people interaction that we get so we I realized how much I actually appreciate the more simple things in life so much more then before. One of these joys I have experienced is my 8:30 am “Daily Event” eblast I get delivered to my inbox. Getting to peruse all the home decor options is a real pick up! Thank you Antique Farmhouse...oh and of course I have you bookmarked!”
“The shipping company delivered my beautiful mirror shattered. I let Antique Farmhouse know and the exceeded my expectations making it right. I will order from them again no question. Lovvvvveee my mirror.”
“I purchased the Huge "Antiques" wall sign, and it is beautiful. It was boxed well and arrived well within their advertised time. Definitely recommend the site.”
“Bought a light fixture and while it was beautiful it wasn’t the color that showed up on the website- they gave me a discount (was a final sale)so that was Good customer service. Thanks”
“Ordered hotel Charleston clock. Came with one of the clock mechanisms at bottom of clock. Was told replacement clock would come. Received email on Thursday, July 30th advising clock would arrive Friday, July 31st. Clock was not delivered. FedEx shows delivered Friday morning but we were home all day Friday and it was not delivered. Emailed American farmhouse to advise never received. Got email back asking if family member or neighbor took it. Click weighs around 30 pounds and ships in 2 huge boxes. So, if hubby pulled it in thru front door, no way not to see it. He and I here all day Friday and it was not delivered. FedEx has complaints flying in about their posting records that items have been delivered when the have not been to make their results look good. Between the defective clock and FedEx lying about delivery, this whole experience is a nightmare. I would not order online from this company again.”
“Great deals! AntiqueFarmhouse.com features a lot of the same stuff you might find at places like Pottery Barn but for a lot less. Their site oozes farmhouse style. I'm hooked! Their shipping is slower than some but the anticipation just makes the arrival that much sweeter. :)”
