Appliance Central Reviews

Name: Appliance Central
Rating: 4.52

4.5 Rating 10,604 Reviews

88 %

of reviewers recommend Appliance Central

4.5

Based on 10,604 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Appliance Central 5 star review on 7th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The store needs to improve on customer service, presentation of the goods at store and also there was no representative at store who knew about the product. Perfect for those who have done their research prior to coming to store. Lowest price in the market at the time of purchase.”

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Posted 2 years ago

“Item and price are good. Delivery poor, as it took 12 days from ordering to be received at a Melbourne metro address”

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Posted 2 years ago

“Delivery was a just had to be told to take out washer first ? After leaving marks on the floor from trolley was quick to install .Would think twice before buying again.”

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Posted 2 years ago

“Delivered very quickly. Better than another company ordered at the same time. Still waiting for that.”

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Posted 2 years ago

“Was a bit disappointed they left the packageing for me to dispose of.”

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Posted 2 years ago

“Haven’t received my order yet so I’ll do a review once it has arrived.”

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Posted 2 years ago

“Happy with the product we purchased (Samsung 75 inch TV) However we would have appreciated a phone call prior to delivery as mentioned on “notes” section. We never received this phone call. Also I had to help the courier driver carry our television from the delivery truck to the our door as there was only 1 driver. Being pregnant this was a bit of a challenge.”

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Posted 2 years ago

“Quick and easy, and good pricing, however had I known it was a second (dented) I would have ordered from somewhere else that was only $20 more (and $30 less postage!) for brand new.”

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Posted 2 years ago

“Still waiting .”

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Posted 2 years ago

“product was great and the price was awesome. They would have received 5 stars but the transport and delivery was the worst i have ever come across. I spoke to Appliance Central and the carrier and i had zero idea when the delivery would be made, i nearly canceled the order because of the poor process.”

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Posted 2 years ago

“Slow on updating order confirmation and order dispatch/delivery”

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Posted 2 years ago

“Price and internet communication excellent. The truck broke down on delivery day, and was only told when I called having spent hours waiting. Customers should be told immediately if they are not going to get their delivery. Fortunately I was available for next day delivery.”

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Posted 2 years ago

“Ordered and paid 20/12/22. Received Aramex courier pick up advice 20/12/22. As at 04/01/23 still have not received goods which were due to be delivered 2812/22.”

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Posted 2 years ago

“Selection of delivery service was poor. Item still not received and delivery service cannot give estimate of delivery date.”

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Posted 2 years ago

“Shipped almost immediately but still not received, courier service tracking not good and very slow. May want to reconsider courier company selection as they are making you look bad.”

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Posted 2 years ago

“When I ordered this TV I clearly stated that if no one home to drop it of at the Cudal post office. Then on Thursday December 8 the delivery status on Allied Express tracking was declared as delivered. As there was no one home I assumed the goods where dropped off at the Cudal post office. The post office however said that they have not taken any deliveries that day. When further investigating this matter and ringing Allied Express they said if no one was home it is likely that they have taken the delivery back to the depot in Orange. We then offered to pick it up from there which was denied as they don’t offer pick up at their depot. Asking why they didn’t deliver it to the Cudal post office they said they don’t do that either. Hence they expecting people to sit at home and waiting for the delivery to arrive when it suits them doesn’t cut it at all. But it gets worse. Later that evening I received a phone call from our neighbour saying that he found a parcel at his gate with my phone number on it. He said the parcel was just thrown over his gate which is a couple a hundreds of meter from his house. See photo below”

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Posted 2 years ago

“Customer service is good, item been shipped out only 1 day after placed. But outsource delivery company so disappointed, it unacceptable for delayed more than one week to get item. This make me upset even it is not seller fault. However l, seller pick wrong delivery company to be their partner, it is make your company down as well.”

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Posted 2 years ago

“Delivery was prompt, but courier dumped a $1500 item at the front door without so much as ringing the doorbell or knocking. Pretty ordinary service.”

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Posted 2 years ago

“I am waiting for resolution of a products specification issue, I purchased a Sunbeam SM9000 advertised as 700Watt motor. I one delivered has a 265 watt motor. I have requested exchange for the product I ordered with the 700watt motor. email and photos have been submitted as requested.”

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Posted 2 years ago

“no happy with stock or no stock , waiting almost 10days and haven’t see the truck deliver to my address .😞”

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Posted 2 years ago

Appliance Central is rated 4.5 based on 10,604 reviews