Appliance Central Reviews

Name: Appliance Central
Rating: 4.52

4.5 Rating 10,308 Reviews

88 %

of reviewers recommend Appliance Central

4.5

Based on 10,308 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Appliance Central 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Appliance Central would deserve 5* if it wasn't for their courier company.”

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Posted 2 years ago

“The delivery was late. They did let me know that there was a driver sickness issue but would have appreciated it earlier as fridge was super urgent. Delivery men didn’t connect the drain pipe as part of installation and the laundry got flooded when I tried using it without realising it.”

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Posted 2 years ago

“I have not received my appliance yet. I will write a review after it arrives.”

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Posted 2 years ago

“The item was exactly as ordered, and the price was very competitive. The only reason Appliance Central is being marked down is their use of Aramex Couriers. Delivery was delayed, tracking of the parcel didn't work and when contacted about the late delivery the courier's attitude was flippant. Appliance Central are only damaging their own reputation by employing these guys- I suggest you find a different courier company.”

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Posted 2 years ago

“Good product at a good price, but the delivery truck turns up with only one driver and as such my wife saw him drop the box from the deck of the truck to the ground as he had no help. We weren’t sure what shape the tv would be in till we opened the box, and if the tv fails early you’ll be hearing more about this.”

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Posted 2 years ago

“Would have liked a message early in the morning on the day of delivery for an estimated time for arrival. Very happy with quick order and deliver within two days. Item got scratched during installation… however we didn’t request a replacement as needed the washing machine.”

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Posted 2 years ago

“Wasn’t really greeted when I arrived. 3 people were at their desks and I had to yell out my order number to the person at the back computer desk. Was an awkward interaction/customer service.”

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Posted 2 years ago

“Am yet to receive any notification of delivery timeframe for my Phillips pressure slow cooker after purchasing almost 2 weeks ago”

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Posted 2 years ago

“My smart tv arrived with a damaged screen. Because I live in Vic a lot of time was wasted with sending it back to Sydney. Then I had to ask for an update. In the end I got my money back, Appliance Central was good about that. I then bought the tv in Vic, easier if there is an issue.”

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Posted 2 years ago

“Good price, quick delivery but unfortunately the pick up of the old Fridge did not happen even after several phone calls to AC.”

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Posted 2 years ago

“the delivery said comeback and pick my old fridge, but did not come yet”

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Posted 2 years ago

“Great pricing. Bought a dishwasher almost 2 weeks ago, haven’t heard anything about supply or delivery. It shouldn’t be up to the customer to chase information.”

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Posted 2 years ago

“Quick purchase processing & delivery. Bit disappointed with the TV. Very slow to load YouTube & Netflix. Good picture & sound.”

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Posted 2 years ago

“Was expecting them to change the Door side as part of installation.”

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Posted 2 years ago

“Services & delivery timing not that good...need improvement.”

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Posted 2 years ago

“The store needs to improve on customer service, presentation of the goods at store and also there was no representative at store who knew about the product. Perfect for those who have done their research prior to coming to store. Lowest price in the market at the time of purchase.”

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Posted 2 years ago

“Item and price are good. Delivery poor, as it took 12 days from ordering to be received at a Melbourne metro address”

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Posted 2 years ago

“Delivery was a just had to be told to take out washer first ? After leaving marks on the floor from trolley was quick to install .Would think twice before buying again.”

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Posted 2 years ago

“Delivered very quickly. Better than another company ordered at the same time. Still waiting for that.”

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Posted 2 years ago

“Was a bit disappointed they left the packageing for me to dispose of.”

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Posted 2 years ago

Appliance Central is rated 4.5 based on 10,308 reviews