Appliance Central Reviews

Name: Appliance Central
Rating: 4.54

4.5 Rating 11,505 Reviews

88 %

of reviewers recommend Appliance Central

4.5

Based on 11,505 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Appliance Central 5 star review on 7th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchase online was as expected. Delivery time was longer than expected. Their choice of courier made it difficult to get the parcel delivered in a high rise building where you had to be available all day, even after consent had been given to leave at reception. Communication from couriers was not great. Ended up having to pick it up a week after original delivery, half hour drive away.”

Helpful Report

Posted 3 years ago

“Order very slowly. I contacted and asked. That was hard can get it.The deliver is ok. .”

Helpful Report

Posted 3 years ago

“The machine seems to be working ok but the installation was bad. It was installed with the front feet hanging off. So when we ran a load it moved even further off the stand. Now we can't move it back.”

Helpful Report

Posted 3 years ago

“Fridge arrived within 3 days of ordering. Unfortunately it wasn't installed as promised, it was left unbalanced and a wheel missing”

Helpful Report

Posted 3 years ago

“I haven’t received the product yet”

Helpful Report

Posted 3 years ago

“I don’t have my product yet”

Helpful Report

Posted 3 years ago

“Haven't received the correct correct product yet”

Helpful Report

Posted 3 years ago

“Service and delivery was great Unfortunately the product was not We are not happy with the picture quality and colour quality Have made a request for a refund/return but after three days still no response from Appliance Central”

Helpful Report

Posted 3 years ago

“I was promised to confirm delivery date by email beforehand, instead I was notified by phone call on delivery on day scheduled. Luckily I was available on that day otherwise I would have missed my delivery.”

Helpful Report

Posted 3 years ago

“I have not received my purchase at this point.”

Helpful Report

Posted 3 years ago

“Ordered a new TV 8days ago. It's been sitting in the courier's depot for the last 5 days with no sign of delivery. Messaged them twice but they have not responded.”

Helpful Report

Posted 3 years ago

“I ordered a fridge on 30th June so far not informed me when availability”

Helpful Report

Posted 3 years ago

“Service from company was good. Package arrived quickly but I’m not impressed with the Panasonic HDD recorder DMR-HWT260. Its menu structure is terrible and SW design is archaic with too many functions needing pre conditions or special set up provisions. It is very slow to change functions and it’s CPU is about as fast as an old IBM PC. My very old (10!..yrs) TopField is heaps better. I am seriously considering returning it. This is not a criticism of Appliance Central but is of the product.”

Helpful Report

Posted 3 years ago

“I recently bought a vacuum cleaner, purchase was seamless with goods arriving promptly. The goods however were faulty upon receipt and I asked for it to be swapped but instead have to send it to the manufacturer and go through the whole warranty check / claims process blah blah blah with the manufacturer. I realise that there are processes though it was used for less than a few minutes. The staff were helpful in addressing my concerns which was great. I might think twice about buying on line in future”

Helpful Report

Posted 3 years ago

“Good price, easy purchase process and quick delivery. However, the TV stand came with scratches including one deep one. Also, the price of the TV dropped $160 by the time the TV was delivered. Contacted Appliance Central a couple of times but no response back. Not their fault as this is a new TV so manufacturer's poor quality control. However, I would expect some response. Good prices but will be reluctant to buy again or recommend based on this experience unfortunately.”

Helpful Report

Posted 3 years ago

“Appliance Central was unable to supply the item, but issued refund soon after advising that they could not locate stock. Refund apparently due in next few days.”

Helpful Report

Posted 3 years ago

“Still haven't heard back on the ETA for my order after 10 days.”

Helpful Report

Posted 3 years ago

“I was disappointed as I purchased Samsung French Door fridge - but Appliance Central did not let me pay the price I saw on internet the day prior. And delivery guys complained about getting fridge in our front door - attitude problems!”

Helpful Report

Posted 3 years ago

“Inflexible delivery time. When you placed the order, delivery would happen according to what's convenient to the company, regardless of whether the buyer could be at home to receive it. I told the company that on the date of delivery, no one was home to take it. The company didn't care and simply dropped the goods in the lobby. Fortunately neighbors left it alone for me to pick it up intact. I ordered something from Harvey Norman which was able and willing to adjust delivery schedule based on my requirements.HN will always have my business in future.”

Helpful Report

Posted 3 years ago

“The online service is great but their delivery partner is not. We got our heater the next day, but weren’t aware it was coming and weren’t given the opportunity to sign for it. They left a $500 heater at the front door, in full view of the street, in an area where parcels are stolen often. We’re lucky it wasn’t but at least have the common sense to try and conceal it if you’re just going to leave an item. We had plenty of spots to safely leave it. Even better, confirm with buyers delivery information.”

Helpful Report

Posted 3 years ago

Appliance Central is rated 4.5 based on 11,505 reviews