Appliance Central Reviews

Name: Appliance Central
Rating: 4.53

4.5 Rating 10,951 Reviews

88 %

of reviewers recommend Appliance Central

4.5

Based on 10,951 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Appliance Central 5 star review on 7th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The delivery service is bad. If you're not home to accept the parcel you have to pick it up from their depot. They leave a card telling you to pick up your parcel but they don't give you the address. I tri d calling by they have a 5 minute message repeating instructions to go online. Then the phone just rings and rings I waited for 10 minutes and no-one answered.I won't buy from Appliance Central again if you use Aramex to deliver.”

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Posted 2 years ago

“Delivery was quick however the unit was delivered with a dent.”

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Posted 2 years ago

“I am reasonably content with my recent experience with the Appliance Central team during my initial purchase. Not only did I find the product at a lower price compared to other vendors, but their team also demonstrated a strong commitment to timely delivery within the agreed-upon time slot. The entire process of purchase, delivery, and installation went smoothly. However, there were a couple of aspects that left room for improvement. While the installation team efficiently removed and disposed of the old product, they declined to handle the packaging of the new one. Although not a significant issue, other competitors in the market provide this additional service, enhancing customer satisfaction by alleviating concerns about post-purchase overheads. Furthermore, Appliance Central does not offer Price Protection. Despite a price reduction on their website within seven days of my purchase, the team declined to match the updated price for the product that had already been bought and delivered. If these two aspects had been addressed in a more customer-friendly manner, I would have been inclined to give a five-star rating.”

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Posted 2 years ago

“The item was delivered undamaged but a day later than promised. I was only notified after waiting in at home for 1/2 day”

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Posted 2 years ago

“Delivery was terrible! Appliance central’s follow up action wasn’t fast enough! So I had to keep email appliance central. I regretted that I bought it from online!”

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Posted 2 years ago

“I bought a toaster which looked a good size in the picture but it doesn’t toast the whole slice which is a normal bread size”

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Posted 2 years ago

“Purchase was great. Product works great. Price was great. But the shipping was a DISASTER. Appliance Central should seriously consider finding and using a different shipper. The ARAMEX mob don't know what they're doing. Getting my purchase delivered was like an episode from Fawlty Towers. Two weeks instead of two days. Multiple attempts to get delivery. No one to speak to. A courier with a published phone number that is DISCONNECTED. A joke!”

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Posted 2 years ago

“Good price, quick delivery. Although, booked the removal of old appliance but this was not taken.”

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Posted 2 years ago

“Great communication. Great product. Great price. Helpful delivery drivers. If only you'd have disposed of the enormous cardboard box I would have given you 5 stars.”

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Posted 2 years ago

“Price is good, ordering is easy but delivery not made on the day it was promised. Given a few hours notice that it would be coming the following day after waiting on the agreed day for it. Ironically you want 24 hours notice if I need to change the delivery day and an additional fee.”

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Posted 2 years ago

“We never received notification the fridge was coming, it’s only that I called to find out when it was coming.”

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Posted 2 years ago

“Had problems with yout courier Aramax. Very short notice of delivery and couldn’t arrange someone to sign. Then had to collect at their only pickup near Perth Airport, way across town. I have suggested they give longer notice.”

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Posted 2 years ago

“Your delivery service is forcing people to sit home all day for delivery, not acceptable , delivery time should be more defined.”

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Posted 2 years ago

“Fridge arrived. Door dented. And advertised price dropped $100 in 6 days. Asked for solutions to above. 1. $100 not service departments issue chase sales - no contact method. STRIKE 2. Door damaged. New fridge and day off could be done 2 weeks later. Else LG service request within 2 days to replace door. Asked replace door. 5 weeks later between lg service in manilla, local agent and appliances central ….. no clue so given up So dont buy from appliances central Pass”

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Posted 2 years ago

“My biggest gripe was the lack the of communication. I received my invoice the nothing more, until I emailed them to find out where my item was. It came 2 days later.”

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Posted 2 years ago

“The pricing was good. The communication was not so great in terms of product timelines and delivery discussion.”

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Posted 2 years ago

“Hi there, Thank you for your email. Actually not really happy about the customer service the guys who came delivery rushing me out although i have aid for delivery and removal of my old machine they made mess and didn't even finish the job properly. Even machine its really loud noise like tractor while spinning I have emailed you guys with video haven’t got any responds yet.”

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Posted 2 years ago

“Good product, good pricing, good shipping time. Extremely poor packaging, but by some miracle only the box was damaged.”

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Posted 2 years ago

“Very good service except no timeframe can be given on the delivery day. Had to wait home all day.”

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Posted 2 years ago

“Very expensive especially the freight better to go to the shop not on line”

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Posted 2 years ago

Appliance Central is rated 4.5 based on 10,951 reviews