Appliance Central Reviews

Name: Appliance Central
Rating: 4.52

4.5 Rating 10,303 Reviews

88 %

of reviewers recommend Appliance Central

4.5

Based on 10,303 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Appliance Central 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If the installation of the equipment is not included, there should be clear statement that "installation is not included. only delivery to home".”

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Posted 1 year ago

“One of my products is still on the way. No one gives update about the ETA.”

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Posted 1 year ago

“Order arrived safely as purchased, but only after significant delay.”

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Posted 1 year ago

“I found the registration online to be a very tedious process. For starters the QR scan did not work over 3 different devices (both analog phones and an Apple iPad). Also as per a previous email. I found it impossible to find a serial number even with the description of where to find it being totally invalid as there was nothing inscribed or a sticker in such location. So far I’ve only reheated a dozen bread rolls in the little oven and I found the bread heated very unevenly with the outside edges burning before the middle ones even changing colour. Also totally unimportant but useful for future knowledge… This is the first time with a double oven. A few recipes to help guide us to best use of the various capabilities of the oven might be advantageous in future.”

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Posted 1 year ago

“Item was delivered to wrong house in my street and left without signature. Appliances Online haven't responded to me email about this, not to another email where I had a query about a utensil storage for the vacuum. Communication seemingly not important which is disappointing.”

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Posted 1 year ago

“I tried to get a copy of an invoice but the system didn't produce an invoice. Still haven't received an invoice albeit the appliance was delivered promptly.”

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Posted 1 year ago

“The courier service used was very bad otherwise good.”

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Posted 1 year ago

“The delivery service is bad. If you're not home to accept the parcel you have to pick it up from their depot. They leave a card telling you to pick up your parcel but they don't give you the address. I tri d calling by they have a 5 minute message repeating instructions to go online. Then the phone just rings and rings I waited for 10 minutes and no-one answered.I won't buy from Appliance Central again if you use Aramex to deliver.”

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Posted 1 year ago

“Delivery was quick however the unit was delivered with a dent.”

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Posted 1 year ago

“I am reasonably content with my recent experience with the Appliance Central team during my initial purchase. Not only did I find the product at a lower price compared to other vendors, but their team also demonstrated a strong commitment to timely delivery within the agreed-upon time slot. The entire process of purchase, delivery, and installation went smoothly. However, there were a couple of aspects that left room for improvement. While the installation team efficiently removed and disposed of the old product, they declined to handle the packaging of the new one. Although not a significant issue, other competitors in the market provide this additional service, enhancing customer satisfaction by alleviating concerns about post-purchase overheads. Furthermore, Appliance Central does not offer Price Protection. Despite a price reduction on their website within seven days of my purchase, the team declined to match the updated price for the product that had already been bought and delivered. If these two aspects had been addressed in a more customer-friendly manner, I would have been inclined to give a five-star rating.”

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Posted 1 year ago

“The item was delivered undamaged but a day later than promised. I was only notified after waiting in at home for 1/2 day”

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Posted 1 year ago

“Delivery was terrible! Appliance central’s follow up action wasn’t fast enough! So I had to keep email appliance central. I regretted that I bought it from online!”

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Posted 1 year ago

“I bought a toaster which looked a good size in the picture but it doesn’t toast the whole slice which is a normal bread size”

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Posted 1 year ago

“Purchase was great. Product works great. Price was great. But the shipping was a DISASTER. Appliance Central should seriously consider finding and using a different shipper. The ARAMEX mob don't know what they're doing. Getting my purchase delivered was like an episode from Fawlty Towers. Two weeks instead of two days. Multiple attempts to get delivery. No one to speak to. A courier with a published phone number that is DISCONNECTED. A joke!”

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Posted 1 year ago

“Good price, quick delivery. Although, booked the removal of old appliance but this was not taken.”

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Posted 1 year ago

“Great communication. Great product. Great price. Helpful delivery drivers. If only you'd have disposed of the enormous cardboard box I would have given you 5 stars.”

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Posted 1 year ago

“Price is good, ordering is easy but delivery not made on the day it was promised. Given a few hours notice that it would be coming the following day after waiting on the agreed day for it. Ironically you want 24 hours notice if I need to change the delivery day and an additional fee.”

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Posted 1 year ago

“We never received notification the fridge was coming, it’s only that I called to find out when it was coming.”

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Posted 1 year ago

“Had problems with yout courier Aramax. Very short notice of delivery and couldn’t arrange someone to sign. Then had to collect at their only pickup near Perth Airport, way across town. I have suggested they give longer notice.”

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Posted 1 year ago

“Your delivery service is forcing people to sit home all day for delivery, not acceptable , delivery time should be more defined.”

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Posted 1 year ago

Appliance Central is rated 4.5 based on 10,303 reviews