Appliance Central Reviews

Name: Appliance Central
Rating: 4.52

4.5 Rating 10,330 Reviews

88 %

of reviewers recommend Appliance Central

4.5

Based on 10,330 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Appliance Central 5 star review on 11th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately you sent me the wrong product. I have opened the package so realise I can’t return.”

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Posted 3 years ago

“What customer service?”

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Posted 3 years ago

“I would give more stars as Appliance Central itself has been ok, however the shipping has been a nightmare. No updates on expected arrival so I don't know when I need to be home. Appliance Central have said they're having trouble getting updates from the consignment company. It's now passed the date when the product should have arrived. I would hope that when you're spending such large sums of money you'd get your product on time or at least a delivery date confirmed.”

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Posted 4 years ago

“I've asked for tracking info, no replies to my emails, still no heater.”

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Posted 4 years ago

“Can't review it if the order has not arrived”

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Posted 4 years ago

“Hi I’m still waiting for my delivery ! Your trucking system is not working! No one answer phones! I was waiting for some to answer my call for 40 min and I had to quit!! Your customer service is very poor!! When I will get my delivery? It’s been 10 working days since my purchase!’ I need some to contact my ASAP !!”

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Posted 4 years ago

“I am not happy at all with the end-result service provided by Appliance Central. While the online purchase process was as expected, we still haven't received the goods we paid for more than a week ago - an air conditioner that was listed as "In stock". While the delivery is probably not controlled by Appliances Central, the transport company you have engaged, Hunter Express, is truly sub-standard. You should be aware of the multiple online complains by Hunter Express customers, and consider engaging a reliable operator. Either that, or you should honestly tell your clients: "you pay, we'll send it - but nobody knows when (or if) it will arrive!" Nelly Ivanova”

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Posted 4 years ago

“I wax prompted 2 days ago to write this review for goods that have still not arrived even though tracking shows goods ‘loaded for delivery’ 48 hours ago from a depot 46 minutes from my house. I chose this company as they advertised delivery in 2-5 business days and it is now 7 business days. I phoned the courier, Allied Express after using their basic/uninformative/inaccurate tracking system and received no assistance so i then phoned Appliance Central who would not even pick up a phone to see when my air conditioner was going going to be delivered. I would never purchase. from this Appliance Central again. At the time of writing this review there are 28 x 1 star reviews, more than 20%, so BEWARE’ and make sure you use PayPal so you can get a refund for undelivered goods. Customer Service is terrible.”

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Posted 4 years ago

“I have heard nothing since I ordered…wondering when delivery will happen?”

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Posted 4 years ago

“I haven't heard any response for 4 days from my request to return the damaged product. I am very disappointed with the company's quality of customer service.”

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Posted 4 years ago

“Washing machine didn't work on delivery. Called to ask for a replacement and sent me in circles and after a week the issue is still not resolved.”

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Posted 4 years ago

Appliance Central is rated 4.5 based on 10,330 reviews