Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,618 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,618 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 3 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the delivery, came faster than you said”

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Posted 5 years ago

“Beautiful mirror and super fast delivery! 5*”

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Posted 5 years ago

“Good quality and delivered on time”

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Posted 5 years ago

“Good prompt service”

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Posted 5 years ago

“Excellent service, kept me informed of delivery dates and appliance met all my expectations. Would use again in the future.”

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Posted 5 years ago

“Excellent communication, price and delivery no problems at all I recommend.”

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Posted 5 years ago

“All good thanks very easy to use I’d recommend this company to anyone”

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Posted 5 years ago

“Excellent service from point of ordering to delivery”

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Posted 5 years ago

“Customer services were very good. They were friendly and helpful. The washing machine was delivered promptly and communication regarding delivery excellent.”

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Posted 5 years ago

“Great next day service and it was the weekend! Fully satisfied.”

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Posted 5 years ago

“Reasonable price, fast service , very happy”

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Posted 5 years ago

“Great price, good product, well informed about delivery”

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Posted 5 years ago

“The chance to choose a convenient day for delivery coupled with the good communication from the agent meant we were ready to take delivery of our new appliance and have the now defunct one out and ready for collecting. Friendly and competent chaps delivered without bother!”

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Posted 5 years ago

“Great customer service, received my order within 24hrs although I selected standard delivery which could take up to 10 days!”

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Posted 5 years ago

“Great customer service!.. From the point of ordering to delivery and I love the product!... Thank you very much!”

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Posted 5 years ago

“Exellent service and good prices,ordered a tumble dryer for my daughter,very pleased with the service would recomend”

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Posted 5 years ago

“Great price and on time delivery! First time I have used but will return. Service was excellent.”

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Posted 5 years ago

“Ordered Saturday evening arrived first thing Monday morning. Great service”

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Posted 5 years ago

“Secon time of purchasing and the whole process is QUICK and PAINLESS. Excellent service and that was Bourne our first time around when an item was broken in shipping and they replaced and resent the same day.”

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Posted 5 years ago

“I bought a Beko washing machine. Fantastic product at a really reasonable price. Ordering was really easy. The product was delivered promptly by a friendly and helpful delivery driver. We installed it ourselves but paid for the old machine to be taken away. No fuss excellent service.”

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Posted 5 years ago

Appliances Direct is rated 4.2 based on 6,618 reviews