Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,100 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,100 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 3 star review on 30th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good prices, next day delivery, good product”

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Posted 13 hours ago

“Prompt and correct”

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Posted 14 hours ago

“Easy to order and fast delivery”

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Posted 1 day ago

“No Complaints, got a time slot, delivered quickly and safely, as I'm older the delivery driver even took it upstairs for me due to it being heavy.”

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Posted 2 days ago

“Great price. Great delivery. All round Great service”

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Posted 1 week ago

“Quick service, great products and also received a call to confirm what to do for delivery. Highly recommend”

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Posted 1 week ago

“Efficient, responsive and helpful. High standared of customer service.”

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Posted 1 week ago

“The Samsung QLED TV was at a very good price - the phone was more of an average price. Arranged a nominated day delivery and this was exactly on time. The two packages arrived in perfect condition. So very good value overall.”

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Posted 1 week ago

“A very good service, I'd recommend it to a friend. And family delivered on time”

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Posted 1 week ago

“Not good , flooring damaged by driver who denied doing it .not very helpful when complaining.”

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Posted 1 week ago

“Ordered the wrong item as I was given incorrect sizing by my tenant but the installation team were great & the customer service team replaced the item & the team were out within a couple of weeks to fit the correct one - very happy customer!”

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Posted 2 weeks ago

“Quite an awkward delivery but the 2 guys who came were great.”

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Posted 3 weeks ago

“Good choice of new and refurbished appliances Easy to order and swift delivery”

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Posted 3 weeks ago

“Good price, good item, delivered on time and followed instructions”

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Posted 3 weeks ago

“I messed up and ordered incorrectly. My fault completely! It was put right with no fuss at all, and all at no charge. Excellent customer service!! Now very Happy with the correct appliance!”

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Posted 3 weeks ago

“Good service”

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Posted 4 weeks ago

“Very happy with the service the washer and delivery”

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Posted 1 month ago

“Arrived within 24 hours and delivery men very polite and helpful.product was a really good buy.BBQ So. happy with purchase just need to assemble the item yet so hoping everything is there”

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Posted 1 month ago

“I bought a dehumidifier nearly 3 years ago & the extended 5 year warranty. Just as well as the fan made a horrible noise recently. Contacted Appliances direct, sent a video as requested. They arranged collection of the original dehumidifier & sent a replacement brand new machine!”

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Posted 1 month ago

“Fast efficient delivery”

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Posted 1 month ago

Appliances Direct is rated 4.2 based on 6,100 reviews