Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,100 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,100 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

Visit Website

Write Your review

Tell us how Appliances Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Appliances Direct 3 star review on 30th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Their efficiency in dealing with a problem, and their co-operation in resolving the matter.”

Helpful Report

Posted 1 month ago

“The unit is perfect was apparently easy to fit.”

Helpful Report

Posted 1 month ago

“Very efficient organisation delivery date and time. Appliance now connected and working. Very pleased with the result.”

Helpful Report

Posted 1 month ago

“Brilliant well done boys”

Helpful Report

Posted 1 month ago

“Great service - product was at very good price (cheaper than in other shops) and arrived promptly.”

Helpful Report

Posted 1 month ago

“Very happy with the service, both items were delivered in excellent condition and on time .”

Helpful Report

Posted 1 month ago

“Very helpful staff, and fast delivery of my new Hob, very pleased.”

Helpful Report

Posted 1 month ago

“They delivered my order exactly as I ordered it with no fuss or delay. Thank you”

Helpful Report

Posted 1 month ago

“Brilliant service will use again”

Helpful Report

Posted 1 month ago

“kept up to date on every stage prompt delivery cleaned everything away Very pleased with Appliances Direct would recommend”

Helpful Report

Posted 1 month ago

“The stuff was nice and polite and got the job done.”

Helpful Report

Posted 1 month ago

“My laptop arrived as planned. Very happy. Would happily buy from this seller again.”

Helpful Report

Posted 1 month ago

“Excellent service”

Helpful Report

Posted 1 month ago

“customer service excellent,i had to return my items that was no problem.There was continuous updates from Appliance Direct and i was refunded Many thanks for your help. Madeline Bennett”

Helpful Report

Posted 2 months ago

“Got the product l wanted”

Helpful Report

Posted 2 months ago

“Efficient and helpful . Very competitive price with option to purchase 5yr guarantee .”

Helpful Report

Posted 2 months ago

“Ordered a fridge-freezer for a club within a council park, so unusual delivery point which needed a call before arrival as no-one would be there. Order taken by AD staff, very pleasant person, took all details, order arrived back on first time given, date booked beforehand, all good. Great service every tim, and have used them alot.”

Helpful Report

Posted 2 months ago

“Quickly follow up, Great!”

Helpful Report

Posted 2 months ago

“Good price, well packaged and quick delivery.”

Helpful Report

Posted 2 months ago

“We received our replacement humidifier promptly. Your staff were polite and helpful, and kept us informed of the return faulty unit and when we would take delivery of the replacement.”

Helpful Report

Posted 2 months ago

Appliances Direct is rated 4.2 based on 6,100 reviews