Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,614 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,614 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 3 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect. Great price and delivery was quick”

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Posted 1 month ago

“Fantastic service & delivery”

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Posted 1 month ago

“Fantastic service. Customer services were amazing, friendly and very helpful. Delivery was great and arranged to suit me, the guys arrived on time, very friendly and professional. Would definitely buy from them again.”

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Posted 1 month ago

“This company sent out my new fire via a delivery company who sadly damaged it in transit On contacting customer service they immediately sent out another appliance which was safely delivered the following day I was given a delivery time which they kept to Packaging removed fire inspection Delighted with the service”

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Posted 1 month ago

“Happy with service polite and kept me up to date with delivery times”

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Posted 1 month ago

“Very good service will buy from this seller again”

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Posted 1 month ago

“Brilliant service, from the phone calls to go through everything to delivery. The delivery was actually a bit early from my slot but didn’t mind. Everyone from start to end were polite and professional thank you”

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Posted 1 month ago

“Fabulous service from beginning to end. Ordered and delivered within 15 hours”

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Posted 1 month ago

“Excellent service through all aspects present and helpful staff. Delivery on time and notification was extremely good”

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Posted 1 month ago

“Quality products. When I had an issue it was resolved straight away. Thank you”

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Posted 1 month ago

“Very happy with products & the delivery service throughout.”

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Posted 1 month ago

“Very happy with products & the delivery service throughout.”

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Posted 1 month ago

“first class service, and a SMALL delivery charge not like another supplier.”

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Posted 1 month ago

“Delivery was as promised and driver kept me informed regarding the time of delivery.all in all very pleased.”

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Posted 1 month ago

“Great service and great product”

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Posted 1 month ago

“Kept informed of delivery which was on time and product delivered intact. Delivery man even brought the heavy package indoors for me. BBQ was of very good quality, the assembly did take time but if instructions followed closely the assembly went well.”

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Posted 1 month ago

“A great service from start to finish. Would definitely recommend”

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Posted 1 month ago

“Goods arrived on date arranged and were well packaged. Item was in perfect order with all parts and instructions within the packaging.”

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Posted 1 month ago

“Professional and good customer service.”

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Posted 2 months ago

“Ok just what I expected”

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Posted 2 months ago

Appliances Direct is rated 4.2 based on 6,614 reviews