Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,150 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,150 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

Visit Website

Write Your review

Tell us how Appliances Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quite an awkward delivery but the 2 guys who came were great.”

Helpful Report

Posted 2 months ago

“Good choice of new and refurbished appliances Easy to order and swift delivery”

Helpful Report

Posted 2 months ago

“Good price, good item, delivered on time and followed instructions”

Helpful Report

Posted 2 months ago

“I messed up and ordered incorrectly. My fault completely! It was put right with no fuss at all, and all at no charge. Excellent customer service!! Now very Happy with the correct appliance!”

Helpful Report

Posted 2 months ago

“Good service”

Helpful Report

Posted 2 months ago

“Very happy with the service the washer and delivery”

Helpful Report

Posted 2 months ago

“Arrived within 24 hours and delivery men very polite and helpful.product was a really good buy.BBQ So. happy with purchase just need to assemble the item yet so hoping everything is there”

Helpful Report

Posted 2 months ago

“I bought a dehumidifier nearly 3 years ago & the extended 5 year warranty. Just as well as the fan made a horrible noise recently. Contacted Appliances direct, sent a video as requested. They arranged collection of the original dehumidifier & sent a replacement brand new machine!”

Helpful Report

Posted 2 months ago

“Fast efficient delivery”

Helpful Report

Posted 2 months ago

“Their efficiency in dealing with a problem, and their co-operation in resolving the matter.”

Helpful Report

Posted 2 months ago

“The unit is perfect was apparently easy to fit.”

Helpful Report

Posted 2 months ago

“Very efficient organisation delivery date and time. Appliance now connected and working. Very pleased with the result.”

Helpful Report

Posted 2 months ago

“Brilliant well done boys”

Helpful Report

Posted 2 months ago

“Great service - product was at very good price (cheaper than in other shops) and arrived promptly.”

Helpful Report

Posted 2 months ago

“Very happy with the service, both items were delivered in excellent condition and on time .”

Helpful Report

Posted 3 months ago

“Very helpful staff, and fast delivery of my new Hob, very pleased.”

Helpful Report

Posted 3 months ago

“They delivered my order exactly as I ordered it with no fuss or delay. Thank you”

Helpful Report

Posted 3 months ago

“Brilliant service will use again”

Helpful Report

Posted 3 months ago

“kept up to date on every stage prompt delivery cleaned everything away Very pleased with Appliances Direct would recommend”

Helpful Report

Posted 3 months ago

“The stuff was nice and polite and got the job done.”

Helpful Report

Posted 3 months ago

Appliances Direct is rated 4.2 based on 6,150 reviews