Login
Start Free Trial Are you a business? Click Here

Artizan Coffee Company Reviews

4.6 Rating 2,222 Reviews
91 %
of reviewers recommend Artizan Coffee Company
4.6
Based on 2,222 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Artizan Coffee Company Reviews

About Artizan Coffee Company:

USDA Organic Fair Trade Specialty Coffee Compostable and Biodegradable Pods and Capsules for Nespresso® Machines. Freshly Roasted In Small Batches in Miami, Florida USA.

www.artizancoffee.com

Artizan Coffee Company is not affiliated with, endorsed, or sponsored by Nespresso or any of its affiliates. Nespresso® is a registered trademark of Societe des Produits Nestle S.A.

Visit Website

Phone:

(800) 280-2698

Email:

hello@artizancoffee.com

Write Your review

Pods were not of great quality at all. No pressure/gas in the cup, just loose coffee with a foil over it. Many foils were already loose or no completely seated. The cups were covered in loose coffee, dirty. It was very much inferior to most cups.
Helpful Report
Posted 7 years ago
Dear David, We would like to apologize for your negative experience with our capsules. All reviews, good, bad or otherwise are incredibly important to us. The team at Artizan Coffee works hard to offer our customers the best organic alternative to Nespresso® and we are disappointed that we did not come thru for you. We’d like to learn more about your specific situation and discuss options of how we can make this right for you, whether it be by issuing a refund, sending replacements or troubleshooting the issue with you. If you wouldn’t mind reaching out to us, we’d greatly appreciate it. Naomi Comerford Customer Love Department
Posted 7 years ago
Very good coffee with accurate, on time delivery
Helpful Report
Posted 7 years ago
Coffee is excellent. An I receive my order within a couple of days. Thanks Artizan. Maybe throw in a coffee cleaner for repeat customers. lol :)
Helpful Report
Posted 7 years ago
We love the Cuban, takes us back to a place in Key West where we had our first Cuban espresso!
Helpful Report
Posted 7 years ago
i had hoped it would be good because I preferred the idea of recline immediately instead of gathering Nespresso capsules over time and mailed back. However it was extremely difficult to peel the top off, empty the compressed ground and recycle I addition for some reason the capsules ALWAYS leak into the Nespresso reservoir, I never have this issue with the real ones. So, coffee was good but the hassle isn't worth it.
Helpful Report
Posted 7 years ago
We would like to apologize for your negative experience with our capsules. All reviews, good, bad or otherwise are incredibly important to us. The team at Artizan Coffee works hard to offer our customers the best organic alternative to Nespresso® and we are disappointed that we did not come thru for you. We’d like to learn more about your specific situation and discuss options of how we can make this right for you, whether it be by issuing a refund, sending replacements or troubleshooting the issue with you.If you wouldn’t mind reaching out to us, we’d greatly appreciate it. By the way, check back with us in two months. We are switching all our capsules to a plant-based biodegradable material so you can just throw it in the compose and forget about it! Naomi Comerford Customer Love Department
Posted 7 years ago
delicious and fast delivery
Helpful Report
Posted 7 years ago
Delicious coffee, environmentally conscious, great packaging— alternative to big agribusiness!
Helpful Report
Posted 7 years ago
Horrible taste.
Helpful Report
Posted 7 years ago
We would like to apologize for your negative experience with our capsules. All reviews, good, bad or otherwise are incredibly important to us. The team at Artizan Coffee works hard to offer our customers the best organic alternative to Nespresso® and we are disappointed that we did not come thru for you. We’d like to learn more about your specific situation and discuss options of how we can make this right for you, whether it be by issuing a refund, sending replacements or troubleshooting the issue with you. If you wouldn’t mind reaching out to us, we’d greatly appreciate it. Naomi Comerford Customer Love Department
Posted 7 years ago
We didn’t like the taste.
Helpful Report
Posted 7 years ago
Dear Catherine, We would like to apologize for your negative experience with our capsules. All reviews, good, bad or otherwise are incredibly important to us. The team at Artizan Coffee works hard to offer our customers the best organic alternative to Nespresso® and we are disappointed that we did not come thru for you. We’d like to learn more about your specific situation and discuss options of how we can make this right for you, whether it be by issuing a refund, sending replacements or troubleshooting the issue with you. If you wouldn’t mind reaching out to us, we’d greatly appreciate it. Naomi Comerford Customer Love Department
Posted 7 years ago
White Rhino was undrinkable. I also noticed that the plastic capsules are causing my Nespresso machine to emit more water than a Nespresso capsule does after it’s brewed
Helpful Report
Posted 7 years ago
Dear Christina, We would like to apologize for your negative experience with our capsules. All reviews, good, bad or otherwise are incredibly important to us. The team at Artizan Coffee works hard to offer our customers the best organic alternative to Nespresso® and we are disappointed that your experience was less than amazing. We know that no coffee can be the right fit for everyone, so we'd like to learn more about your specific situation and discuss options of how we can make this right for you, whether it be by issuing a refund, sending replacements or troubleshooting the issue with you. You should know that our blends are constantly changing due to factors such as customer feedback such as yours so it's likely that our White Rhino blend has a different flavor today vs a week ago. If you wouldn’t mind reaching out to us, we’d greatly appreciate it. Naomi Comerford Customer Love Department
Posted 7 years ago
Some bags and capsules in them came damaged. Also, the capsules themselves are inferior in qulity virtually to any other on the market. The only catch is that they are organic.
Helpful Report
Posted 7 years ago
We would like to apologize for your negative experience with our capsules. All reviews, good, bad or otherwise are incredibly important to us. The team at Artizan Coffee works hard to offer our customers the best organic alternative to Nespresso® and we are disappointed that we did not come thru for you. We’d like to learn more about your specific situation and discuss options of how we can make this right for you, whether it be by issuing a refund, sending replacements or troubleshooting the issue with you. If you wouldn’t mind reaching out to us, we’d greatly appreciate it. Naomi Comerford Customer Love Department
Posted 7 years ago
excellent quality! Delicious! Organic!! recyclable pods!
Helpful Report
Posted 7 years ago
I love that they have an organic decaf. Perfect for late day coffee breaks. The Cuba Mia is rich and delicious in the morning.
Helpful Report
Posted 7 years ago
Excellent and organic! The pods worked perfectly in my Nespresso machine❤
Helpful Report
Posted 7 years ago
Because I travel so much, I often have to skip a shipping date. I get a prompt reply every time. I am very happy with the coffee and the company.
Helpful Report
Posted 7 years ago
Absolutely love it! So nice to have such a delicious Organic alternative! Thank you!
Helpful Report
Posted 7 years ago
Always accommodating customer service and delicious organic pods!
Helpful Report
Posted 7 years ago
Coffees are interesting, customer service is prompt.
Helpful Report
Posted 7 years ago
Coffee was OK
Helpful Report
Posted 7 years ago
I like that it's organic and flavor is robust.
Helpful Report
Posted 7 years ago
Artizan Coffee Company is rated 4.6 based on 2,222 reviews