“Also ordered a gallon. They created a u.p.s. Ticket but it’s still sitting there since mid April. I think u.p.s. Should get involved. How are they getting tracking numbers from u.p.s. But package never gets picked up. DO NOT ORDER ANYTHING FROM ART NATURALS. You will never get it.”
“Gallon of hand sanitizer, when it finally arrived, smelled like rancid rocket fuel or gasoline. All attempts to contact the company have gone unanswered, as they have turned off their phones and have not responded to any of my emails”
“Horrible!! Ordered 4 bottles and received something that smells horrible. Doesn't even smell safe to use! Previously bought a bottle in Sam's Club but what I received from the company is completely different. No response to email not taking calls. Will report to BBB.”
“EXACTLY AS PREVIOUS COMMENTS. I have ordered a 1 gallon sanitizer on April 13th, and they are NOT responding via email and they do NOT accept phone calls to the number detailed. Will take it to the authorities.”
“As with other reviewers, I ordered a gallon of the sanitizer mid-April. They issued the order with tracking info with UPS...but has been stuck in awaiting order to be transferred to UPS to ship. Going on a month now with no activity. And I tried contacting them via phone, email and FB messenger. Filed claim with PP. Emailed them of this and requested a refund. I’m afraid I will not be getting my money back though....TERRIBLE COMPANY!!!”
“HORRIBLE and shame to scam people during this hard-pandemic time!
I ordered 1-gallon Hand Sanitizer on 4/12/2020 via ArtNaturals.com. I paid with my credit card via PayPal. The Company charged me right away and shipping label was created but the company never shipped the product.
I wrote three inquiring emails to the company but never got even one reply from them. On top of this, the company never answers the phone, the worst company to do business with, and totally a Scammer.
False advertising by saying ships within 48 hours; yes, only a shipping label was created within that time so they can charge you but they do not ship the product.”
“HORRIBLE and shame to scam people during this hard-pandemic time!
I ordered 1-gallon Hand Sanitizer on 4/12/2020 via ArtNaturals.com. I paid with my credit card via PayPal. The Company charged me right away and shipping label was created but the company never shipped the product.
I wrote 3 inquiring emails to the company but never got even one reply from them. On top of this, the company never answers the phone, the worst company to do business with, and totally a Scammer.
False advertising by saying ships within 48 hours; yes, only a shipping label was created within that time so they can charge you but they do not ship the product. Scammer......”
“I received two bottles, which smelled like turpentine mixed with furniture polisher. This company is a rip-off, they need to be closed down and the owner and his people need to be jailed.”
“Ordered products on March 13, 2020. UPS reported to me empty carton was received so they discarded the box. At first I thought maybe someone there dipped into it but reading the comments now I feel it was a scam especially since their phones are disconnected.”
“Placed an order for product mid-March received a tracking number shortly there after yet they will not answer the phone nor emails after repeated inquiries about when I can I expect my product. As far as I’m concerned the sites a scam artist”
“Do not order from this company! I have the same issue that a lot of people seem to be having with this company. I placed my order and I received an email with a tracking number in 2 days. The UPS tracking link still shows that they're waiting for the item - it's been almost a month. I have contacted my CC company and they're investigating. Go to the BBB website and you will see the same complaints.”
“Bottle was really small.. and the smell was horrible.. though they claimed it to be natural the smell was like chemical..not worth for the money. Exploiting the current situation”
“never responded to emails or messages sent through social media. Not accepting calls. Total scam of a company. Don't waste your time and buy. False advertising. Says ships within 48 hours; a shipping label was created within that time, but definitely did not ship. HORRIBLE!!!!!!!!!!!!”
“Product was ordered and company said it shipped on 04-19-2020. It never shipped, they haven't replied to three e-mails. Tried contacting by phone, you can't get through. DO NOT ORDER THIS PRODUCT!!! Definitely not worth the aggravation”
“This company is the worst. They charge your card immediately, they marked orders as shipped but all you get is a shipping label that never moves. On top of that, they never communicate, they're not taking calls and emails never get answered. Product feels weird on hands, like slimy. I'm so glad I ordered thru Paypal and I could file a claim. Let's see what happens. IF YOU WANT TO AVOID FRUSTRATION AND LOSING MONEY, STAY AWAY. YOU HAVE BEEN WARNED!”
“Ordered hand sanitizer weeks ago and they sent shipping email. Said it shipped. Never received. Label printed and UPS never received anything. This company is a bunch of liars.”
