Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.49

4.5 Rating 3,198 Reviews

87 %

of reviewers recommend Ash & Ember

4.5

Based on 3,198 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 15th October 2026

384

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“Love the quality of the teak wood bench. I also have 2 of you adirondack teak chairs. But was disappointed with how hard it was to hammer the dowels in. Some of the holes were not aligned and after breaking 2 of the dowels, I had to drill out the holes to make it easier to hammer the dowels in. Plus the instructions for assembly did not include where to put in the screws provided. So these items need to be addressed.”

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Posted 5 months ago

“We received the unit last week. Although it took time to assemble it, once assembled, it looks great.”

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Posted 5 months ago

“Absolutely love these chairs. Easoto put together. Quality is so awesome!! I was wavering back and forth on whether to buy it- so glad I did!!!”

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Posted 5 months ago

“The quality is exceptional. Very happy”

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Posted 5 months ago

“My coffee table is solid and sturdy. It is well made and very easy to assemble. It was very well packaged for shipping.”

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Posted 5 months ago

“GORGEOUS TABLE!!! We love our new dining table and CANNOT wait to use it! The New England weather is not cooperating for as quickly as we want to dine outdoors, but it is soft, smooth wood, a beautiful color and design. Perfect in size and feels strong and sturdy, planning a LOT of years ahead making memories together around it in our backyard!”

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Posted 5 months ago

“I ordered a pair of teak armless chairs, sort of for my own 79th birthday, to use for chair yoga. They were priced as expected for good quality furniture, and looked like what I wanted. I put them together myself, and they are comfortable, as well as functional. The wood is dense and heavy and sanded very smooth. They are handsome and the simple style blends well with some mid-century type armchairs on my porch. They arrived quickly, well packed, without excess packaging. That said, breaking down the packaging for taking to a dumpster took almost as long as assembly of the chairs! I wish the oil kit had also arrived, but instead it is "out of stock".”

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Posted 5 months ago

“For this being my first grill, I have 0 regrets and super fun and easy to use. Now some friends have ordered there’s.”

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Posted 5 months ago

“Our teak chairs exceeded our expectations. They are really high quality. We are very happy with our purchase.”

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Posted 6 months ago

“Ordered a 4th teak chair for the. Ew teak patio furniture. Arrived quickly and looks as awesome as the others. 5 stars”

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Posted 6 months ago

“I compared these chairs with similar products and these were the best priced chairs I could find. Basically, the set I bought was the same price as the set I bought from another party 20 years ago. Aside from Teak this is Grade A Teak, which means its the best quality like the one I bought 20 years ago which is still holding up great. I am so happy with this purchase I want to buy more products but I don't have the space.:)”

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Posted 6 months ago

“Purchased for my wife and she loves them. Well packaged, easy to assemble, high quality and look absolutely lovely on my back deck.”

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Posted 6 months ago

“Love the product,customer service is not a priority for this company.”

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Posted 6 months ago

Hi! Thank you for your feedback. We’re glad to hear you love the product, but we’re sorry to hear you feel our customer service didn’t meet expectations. Upon checking, all of your previous inquiries have been addressed. If there’s anything you feel was missed or still unresolved, please reach out to us and we’ll be glad to assist further.

Posted 5 months ago

“Gorgeous fireplace, I love how modern it is. We finally upgraded and I think we’ll have this one forever due to how durable it is!”

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Posted 6 months ago

“We love the teak rope chairs and table we received from Ash & Ember. They are well made and beautiful. There was slight damage done to the table while in transit and customer service was excellent and credited me, recommended insurance next time. Overall very happy with this company, the quality and look of the furniture and their customer service. Also very fast shipping.”

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Posted 6 months ago

“Very solid piece. My only criticism is the directions. There really are none other than an ikea style black and white graphic that showed all the parts. I assembled it solo and took about 45 minutes.”

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Posted 6 months ago

“The product was exactly as advertised. Delivery was on time as promised. I definitely recommend their products and will purchase from them again!”

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Posted 6 months ago

“So far, it's great! Really reasonable price for a lovely table we hope will last many years. Fast shipping and impressive packaging.”

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Posted 6 months ago

“Very beautiful and sturdy bench. The top curvature is very subtle I was worried about that when ordering. Shipped super fast I think I got it like 4 days after ordering it. Easy assembly using dowels”

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Posted 6 months ago

“I am satisfied with our outdoor table and chairs, it is exactly what we were looking for. It is heavy duty and will last for years and years. Here are a couple issues that I experienced, although I would still have made purchased regardless. 1. The chairs were extremely difficult to put together, although I do appreciate the craftsmanship. 2. The wood arrived dry and cracked. I spent a couple hours applying a high quality teak wood sealer and UV protectant. I will apply a second coat soon. Hopefully with oil and a cover the cracks won’t get any larger. Overall, we are impressed with Ash & Amber, this is our first time purchasing from the company. Customer service was very helpful with tips and tricks to get the chairs together.”

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Posted 6 months ago

Ash & Ember is rated 4.5 based on 3,198 reviews