Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.49

4.5 Rating 3,198 Reviews

87 %

of reviewers recommend Ash & Ember

4.5

Based on 3,198 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 15th October 2026

384

Anonymous

Anonymous // 01/01/2019

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“Great quality and easy to assemble. Very happy with it.”

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Posted 5 months ago

“Love the park grill. I had purchased one for the lake house and enjoy cooking on it so much i ordered another to install at my main house. Super easy to install with about an hours worth of work. This grill is great for steaks, burgers, chicken and dogs. So much easier to clean than the gas grill. Not to mention such quick delivery”

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Posted 5 months ago

“Wonderful quality & easy assembly ! It’s clear that the grade A teak is higher quality than cheaper stuff now that I’ve seen it — Loving the way it blended with our existing furniture too.”

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Posted 5 months ago

“Great products with an exceptional value. More solid than expected. Quality materials should last many years. Would highly recommend to family and friends.”

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Posted 5 months ago

“The grate is great ! I expected more from the fire ring not as heavy as expected.”

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Posted 5 months ago

“Based on my usual experience with instagram ads (scams), I was skeptical about ordering anything from an advertisment. However, after checking reviews for Ash & Ember, and ordering four teak adirondak chairs, I am extremely pleased to note that these products are superb! The wood is substantial, easy to assemble, and they are very comfortable. I used teak oil on mine to preserve them and my only recommendation is to oil them before assembly as I found that much easier. Shipping was a breeze and the chairs arrived in less than a week! I am very happy with these chairs and heartily recommend Ash & Ember. I'll be back for more!”

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Posted 5 months ago

“I was very impressed with the wagon wheel fire grate and the employee that helped me with the purchase was extremely helpful and kind”

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Posted 5 months ago

“Awesome thank you”

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Posted 5 months ago

“We couldn't be happier with our purchase. The bench was easy to assembly, high quality for a great price and a perfect addition to our entryway.”

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Posted 5 months ago

“I was shocked at the quality especially for the price. Arrived early. These are well made And solid.”

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Posted 5 months ago

“Jumping for Joy! This 71” Round teak table is absolutely stunning. I live on a golf course looking out on the 7th tee box. So lots of golfers passing by and get many compliments on how beautiful it looks. Easy installation and beautiful craftsmanship. Thank you!”

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Posted 5 months ago

“Their customer service is great! I made a mistake on my shipping address and they were able to cancel my order quickly and allow me to reorder with the correct information. It was nice to be able to get a real person on the phone so quickly.”

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Posted 5 months ago

“I love the chairs that I purchased and the whole process was seamless.”

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Posted 5 months ago

“Wagon Wheel Fire grate. Substantial, heavy iron! Perfect higher end piece for my little paver fire pit project!”

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Posted 5 months ago

“These chairs are super sturdy. I expect to leave them to future generations. Very impressed with them.”

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Posted 5 months ago

“We love our new teak dining table! It’s beautiful and of great quality. Ash & Ember service was excellent as well!!”

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Posted 5 months ago

“Great quality,and great price”

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Posted 5 months ago

“The dowels are extremely poor quality and disintegrate when hit with a rubber mallet. I’m not even sure the dowels are the right size. I hope these benches stay together. The packaging arrived soaking wet on the inside of the box. This should not be a difficult piece to put together.”

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Posted 5 months ago

Hello, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. To best serve you, kindly file a warranty claim using this link: https://support.ashandemberoutdoors.com/hc/en-us/requests/new The warranty claim process is handled by our in-house Product Support Team, and this form delivers the information they need to quickly review and resolve your claim. If there’s anything further we can do, please don’t hesitate to reach out—we’re here to help.

Posted 5 months ago

“I have being buying these chair for more than five year and so far go zero complain. Very good choice.”

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Posted 5 months ago

“This grill is a dream come true. Quality of construction is unparalleled and made out of proper steel. Highly recommend adding the add-on that helps you get your next batch of coals ready. The only thing important to mention to any new buyers is that it is HEAVY which means assembling it alone is impossible. 11/10 worth it though! Super happy with my purchase. Wish I could upload a photo to show how good it looks.”

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Posted 5 months ago

Ash & Ember is rated 4.5 based on 3,198 reviews