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Ash & Ember Reviews

4.5 Rating 3,198 Reviews
87 %
of reviewers recommend Ash & Ember
4.5
Based on 3,198 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 86%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Ash & Ember Reviews
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Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 15th October 2026
Amy P
Ash & Ember 5 star review on 18th November 2025
Shawn
Ash & Ember 5 star review on 18th September 2025
Julie W
Ash & Ember 5 star review on 24th September 2024
Robert S
Ash & Ember 5 star review on 30th August 2024
Jeffrey N
Ash & Ember 5 star review on 27th August 2024
John K
Ash & Ember 5 star review on 26th August 2024
Neil W
384
Anonymous
Anonymous  // 01/01/2019
“Great product. The BBQ arrived as described and will be used as a community BBQ. We are replacing the one we had for about 7 years with this one. The amount of cooking space is great for large parties. It is easily cleaned and easy to maintain.”
Helpful Report
Posted 5 months ago
“Beautiful chairs that will work great for our fire pit area or upper deck. Well constructed and comfortable.”
Helpful Report
Posted 5 months ago
“We love our teak furniture from Ash & Ember! Original order a dining set, and were so impressed we ordered two lounge chairs. The furniture was quick to be delivered, comes well packed and was easy to assemble. Best of all, it looks great, and feels more substantial than some of the cheaper completion out there.”
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Posted 5 months ago
“These are the best teak chairs we have found in years. Quality is top notch. Glad to have found them.”
Helpful Report
Posted 5 months ago
“I received my shipment and everything appeared to be in order. However, upon nearly completing the assembly, I discovered that one of the parts was not included in my shipment. This particular part was the locking mechanism for my grill. I reached out to support, was told a replacement was on the way and have yet to receive it. I called support back to inquire and was told the part was on "back order". I have an incomplete grill and am very disappointed with this whole experience.”
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Posted 5 months ago
“Beautiful table”
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Posted 5 months ago
“I bought the 36in fire rings with grate which i have bought several in the past . Didnt like the last order because you have to put the fire rings together and dont seem as strong as the solid ring”
Helpful Report
Posted 5 months ago
“Easy to assemble and really good quality!”
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Posted 5 months ago
“I received my 2 Adirondack chairs. They were very well packed so that no damage was possible. We were able to assemble them in a couple of hours despite the fact that neither of us is very capable. They are so lovely & so smooth to the touch. It’s still a little cool to use them yet & we are under a burn ban so we can’t ignite our fire pit yet. However , we are looking forward to a summer & fall in which to enjoy them. I’m seriously considering giving my son & daughter-in-law a set for birthdays. I am so glad I discovered Ash & Ember.”
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Posted 5 months ago
“The quality of the teak is beautiful. I’ve bought many items and are pleased with every purchase. I live the low back profile of this rocker.”
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Posted 5 months ago
“I loved this grill! it arrived in a couple of days and I got it at a discounted price directly from ash & amber. Great quality of the product and easy to assembly. 10 out of 10”
Helpful Report
Posted 5 months ago
“Excellent experience, cost, and product! I found this grill at a discounted price and I was very exceptical about the seriousness of the website but I gave it a try. I bought it and it arrived in two days very well packaged. The quality of the grill is amazing and it is very easy to assembly. I already used it a couple of times and so far I am deligthed with the purchase. I ended up purchasing a second grill for my brother.”
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Posted 5 months ago
“outstanding. superior packaged, well made, good construction and very efficient delivery.”
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Posted 5 months ago
“Very sturdy and handsome chairs!”
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Posted 5 months ago
“awesome product”
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Posted 5 months ago
“Great product. Solid construction and beautiful. I wish I could find a spark shield for this size. I purchased the 42 inch.”
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Posted 5 months ago
“GREAT QUALITY,EASY TO ASSEMBLE”
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Posted 5 months ago
“Excellent experience, Quick Shipping, Item was made with extreme quality. Would buy again!”
Helpful Report
Posted 5 months ago
“Family and friends have shared how nice and comfortable the furniture is. All asking where to purchase!”
Helpful Report
Posted 5 months ago
“I really like my new Santa Maria style grill. It's well constructed and solid. We've had some rainy weekends so I haven't been able to use it yet, but am looking forward to trying it out this next weekend! The only issue I had was the packaging did not include an instruction manual but I was able to find one on-line. It would have been nice to have that already included.”
Helpful Report
Posted 5 months ago
Ash & Ember is rated 4.5 based on 3,198 reviews