Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,954 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,954 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

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English

“High quality product at a reasonable price.”

Helpful Report

Posted 3 years ago

“Order processed & shipped quick ! Targets are as advertised, 1/2" AR500 10 yard test with 9mm, .40sw, .45acp, no Denting.”

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Posted 3 years ago

“The fire pit lid I bought was just what I was looking for gray product great price thanks.”

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Posted 3 years ago

“Fedex lost my first order. Titan was quick to send a replacement order with no questions asked. Great customer service.”

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Posted 3 years ago

“Titan’s website was easy to use. Finding description and information was exceptionally user friendly. Getting my order ready to ship was lightening fast! Standard shipping was fast. All around great experience.”

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Posted 3 years ago

“Costumer service was very responsive and diligent in addressing issues in shipping, Thank you for the personal attention to details. Quick shipping as well!”

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Posted 3 years ago

“The item exceeded my expectations. Really well made and Heavy Duty for the price point It was delivered quickly and left in a dry spot in my porch.”

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Posted 3 years ago

“Looks to be well built. Easy to assemble. Haven’t used it yet, but appears to be just what I wanted. Quick delivery.”

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Posted 3 years ago

“Excellent. Exactly what I was looking for and arrived quicker then I expected.”

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Posted 3 years ago

“Quick delivery. Good product. Would be nice to be able to buy a number of individual plates. Thanks”

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Posted 3 years ago

“Only used it once and it worked great! It's the exact same one as my son has and we loved his when we saw it in action. Heavy duty and sturdy! Plenty of room on the large grate! The pole will get scratched moving the grate. I believe I would prefer the pole be just one section instead of screwing it together but we'll see how it goes. My son's broke and he just had it welded together.”

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Posted 3 years ago

“Received the rotisserie, was disapponted it only had one spit fork.”

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Posted 3 years ago

“24” fireplace grate is perfect size for our outdoor fire pit, very heavy, appears it should hold up for a long time. Arrived very quickly!!”

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Posted 3 years ago

“I placed my order and received the Titan 25W SPIT TRIPOD ROTISSERIE ROASTER STAND just a few days later! We had it in time for Father's Day and to use while we were camping for the weekend. It worked great and my husband loved it.”

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Posted 3 years ago

“Quick and convenient. The grill grate for my Webber is AWESOME!”

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Posted 3 years ago

“Very easy transaction! Fast delivery. Titan kept me informed every step of the way.”

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Posted 3 years ago

“No directions in the box how to assemble.”

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Posted 3 years ago

“Arrived within a week. Super easy to set up and use. Overall I am very happy with everything”

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Posted 3 years ago

“Good product. Good shipping although boxes were damaged. Had to make some modifications but came out nice. Screws weren’t labeled properly which presented a challenge also.”

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Posted 3 years ago

“Our order was missing 6 pieces and we are unable to get through to your customer service. Please contact for assistance. Hlfarrar84@gmail.com”

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Posted 3 years ago

Hello Heather, please accept our sincere apologies if parts of your order are missing. Your feedback will certainly be used to enhance our shipping procedure, ensuring that our warehouse team properly inspects the items prior to delivery to guarantee that they are complete. I checked your account and found that you had already spoken with one of our product specialists, who had placed your replacement order. Please email us at iinfo@titangreatoutdoors.com and reference PBR Amyra if you require further assistance.

Posted 3 years ago

Ash & Ember is rated 4.5 based on 2,954 reviews