Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,858 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,858 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Easy order. Good price. Free shipping is great.”

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Posted 3 years ago

“Arrived on time, nice grill top.”

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Posted 3 years ago

“Arrived a day ahead of schedule. Solid steel, can't beat it. The package was HEAVY. Free shipping! Geat job, thank you!”

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Posted 3 years ago

“Great order tracking information. Fast and well packed. I would recommend the bundle include a second fork attachment”

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Posted 3 years ago

“Titan Great Outdoors has the best outdoor products that your outdoor kitchen needs! Fast service and a great website! This want be my last product that order rfrom here ! Thanks!!”

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Posted 3 years ago

“Very timely and the product was packaged nicely. Love the grill attachment.”

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Posted 3 years ago

“Fast delivery. Nice product, would order from them again.”

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Posted 3 years ago

“The products I ordered were shipped promptly with exception of an item that was out of stock, but I believe I receive it prior to the projected date of availability. All items impress me as being solid, quality for the price pieces. I'm highly b satisfied with my purchases!;-) William”

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Posted 3 years ago

“Quick delivery! Haven't used it yet but I love how big it is!”

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Posted 3 years ago

“Great products”

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Posted 3 years ago

“Very sturdy with large cooking surface. The grill plate holds my large cast iron skillet without sloping. Very nice”

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Posted 3 years ago

“Ordering was easy and delivery was very fast.”

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Posted 3 years ago

“Very good job.”

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Posted 3 years ago

“Ordered a 22 inch round Weber style grill insert on sale for $91.97. If you can find such a thing, all the ones I've seen are either a quarter inch thick or less. This thing from Titan is a whopping three-eighths of an inch thick of carbon steel, weighs a whopping 36 lbs, and yet is half the price of some of the other 22" grates. And it was sold with free shipping! I ordered it on Wednesday, May 26th, 2022, and it arrived 48 hours later from Mississippi to Maryland by FedEx Ground on Friday, May 28th, 2022, just in time for Memorial Day Weekend! Well packaged in thick cardboard and styrofoam, and included a removable 9.5" center grate. I washed it with soapy water, seasoned it with high temp avocado oil, and it's ready to go! What a deal! Thank-you Titan!”

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Posted 3 years ago

“Ordered outdoor furniture and very happy I did. Quality at good prices.”

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Posted 3 years ago

“My husband loves your products. He can't wait to use this on our next camping trip.”

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Posted 3 years ago

“performance wise excellent. the whole unit is made of durable material. the only flaw is the plastic handle ( rod ) that tends to get loose”

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Posted 3 years ago

“The firepit arrived, very well wrapped and protected. All looks to be in order! I set it up easily and am waiting to use it when I get back home after the holiday weekend. Thanks Titan!”

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Posted 3 years ago

“The planters were sturdy and look good. Quick delivery and communication throughout the process. Fyi...the link to the online manual did not work, but it was easy enough to assemble without it.”

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Posted 3 years ago

“great service and fast shipping”

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Posted 3 years ago

Ash & Ember is rated 4.5 based on 2,858 reviews