Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,858 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,858 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Ordering was easy and smooth. It was actually receiving the item that was a little frustrating. I ordered and received a confirmation email immediately. I then received an email stating the item was in stock and ready to be shipped, but never received an email confirming the item was shipped. I had to call three times over several days before the team who answered the phone was able to issue a replacement order. Once that was done, I received an email stating the item was being shipped and a tracking number. I received the item very quickly, opened it and checked everything out for the parts, which were all there. My husband and I were able to quickly assemble the grill and tested the motor. Everything looks great and is in working order.”

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Posted 3 years ago

“Very fast delivery. Great product!”

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Posted 3 years ago

“Exceptional service and free shipping. Deliver was right on time and the grill itself is phenomenal”

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Posted 3 years ago

“Great quality product.”

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Posted 3 years ago

“Delivered as described-perfect !”

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Posted 3 years ago

“Great product. Quick delivery time.”

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Posted 3 years ago

“Great quality this is the one to buy solid steel this will last forever.”

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Posted 3 years ago

“The grill is better than I expected. Very well made and easy to put together. It is a great product and will last almost forever. I plan on doing some serious cooking with it.”

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Posted 3 years ago

“No issues, great communication, competitive price, fast service. Thanks.”

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Posted 3 years ago

“Great experience from order, to receiving the shipment. This is what all companies need to emulate. The quality is excellent with customer service to match. I will definitely continue doing business with Titan.”

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Posted 3 years ago

“Well, just WOW! We ordered a 32 inch wagon wheel grate and it arrived three days later. Completely happy with this, it’s exactly what we were looking for and the quality is unsurpassed - highly recommend!”

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Posted 3 years ago

“Got here fast.”

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Posted 3 years ago

“Quick delivery, good quality product”

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Posted 3 years ago

“Very happy customer. Shipping was very fast. I would not hesitate to order from Titan again.”

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Posted 3 years ago

“Super fast shipping!! Target's look great. Haven't got to shoot them yet.”

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Posted 3 years ago

“2nd copper fire pit we have purchased in 10 yrs (this one for 2nd home) It’s fantastic”

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Posted 3 years ago

“Great product, excellent service”

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Posted 3 years ago

“The teak table is well made and good quality. I am very pleased with it. I did oil it as I know it protects the wood.”

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Posted 3 years ago

“Very satisfied with the price and delivery.”

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Posted 3 years ago

“The services at Titan Great Outdoors was great. The delivery service was fast and great prices.”

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Posted 3 years ago

Ash & Ember is rated 4.5 based on 2,858 reviews