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Ash & Ember Reviews

4.5 Rating 2,858 Reviews
86 %
of reviewers recommend Ash & Ember
4.5
Based on 2,858 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 87%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Ash & Ember Reviews
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Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025
Shawn
Ash & Ember 5 star review on 18th September 2025
Julie W
Ash & Ember 5 star review on 24th September 2024
Robert S
Ash & Ember 5 star review on 30th August 2024
Jeffrey N
Ash & Ember 5 star review on 27th August 2024
John K
Ash & Ember 5 star review on 26th August 2024
Neil W
Ash & Ember 5 star review on 20th August 2024
Anonymous
383
Anonymous
Anonymous  // 01/01/2019
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Product arrived well packed and in great shape. Price was right.
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Posted 3 years ago
Good product, shipping was quick.
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Posted 3 years ago
Nice product for the price.
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Posted 3 years ago
Great service. Can’t believe how fast my order was delivered on my doorstep. Recommend to any one into shooting at 500 steel targets. Keep up the good work guys. Well appreciated.
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Posted 3 years ago
Fire grate was shipped in record time. Arrived early. It fits our new fire pit perfectly and is well made. Very heavy. Will last for years. Great experience ordering from this company. Great website.
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Posted 3 years ago
Grills that last a lifetime!
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Posted 3 years ago
They full-field my expectations 100 percent.
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Posted 3 years ago
Best service. Best price on steel targets. Fast delivery. Why shop any place else.
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Posted 3 years ago
Fast, efficient service and a quality product all in one place!
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Posted 3 years ago
Two word; frick’n perfect.
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Posted 3 years ago
Great product and high quality material.
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Posted 3 years ago
Fast service including shipping and beautiful teak bench
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Posted 3 years ago
This grill is amazing. It arrived on time and was very well packed. Took me about an hour to assemble, nothing too arduous or anything. The grill is a work of art...just a good-looking addition to my back yard and you can really tell it is made of super high-quality materials. I recommend scrubbing the stainless steel grate with soap and water to remove the oily film. I believe this is added to protect the steel prior to seasoning. To season it, it got the grill nice and hot and put a few layers of canola on it...when the smoke stops, the grates are seasoned. Did some prime grass-fed ribeyes to break her in...came out amazing. Found a great cover on Amazon for it. I recommend one that is 58 inches wide with the buckle straps for tightening. Fit like a glove and looks good too. Already have seen some rubbernecking from envious passersby...not gonna lie, it is a good feeling! Thank you Titan for making such a great product at a fair price.
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Posted 3 years ago
To whom it may concern The product I bought from your company for my Blackstone was perfect and I got quickly Thank you thank you thank you!!
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Posted 3 years ago
Terrific quality, highly recommended.
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Posted 3 years ago
great price, came quickly
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Posted 3 years ago
Can't beat the price!
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Posted 3 years ago
I’ve been using my Pitt Boss pellet for a while now and has replaced my BHC Barrel and Weber 22” Kettle. Just easy pushing a button to turn on the pellet, LoL. However, with the Santa Maria attachment it just made me love my Weber again! I love this style of open fire cooking. Just throw in some coals (half chimney) and one or two logs of your favorite (mine is Hickory, Oak and Mesquite). It’s just so mesmerizing of controlling the heat with the wheel and watching the drippings of the meat hit the flame. I did burgers and carne asada with grilled vegetables on a hot 100 degree Texas day and it turned out great. Can’t wait to do more cooks on this beast. BTW Titan was great getting this product to me in a few days, actually beat my expectations. Lastly, the quality and build of this product is fantastic, you will not be disappointed!!
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Posted 3 years ago
Amazing quality! We ended up with the 29 inch and its huge! Why was I wasting my money on other fire pits?!?!
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Posted 3 years ago
Parts arrived quickly and work great.
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Posted 3 years ago
Ash & Ember is rated 4.5 based on 2,858 reviews