Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.46

4.5 Rating 2,800 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,800 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 24th September 2024

381

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Wanted a larger cast pan for the grill and this works perfectly, I ground and smoothed the inside and seasoned.”

Helpful Report

Posted 1 year ago

“Well made with quality materials but I didn't like the design of the angle the grill tips backwards towards wooden handles. Also why have a grease pan for a camp fire grill ...not nessasary!”

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Posted 1 year ago

“The package didn’t get shipped out until I called and asked why it was still sitting in an AZ warehouse. Then it arrived two days later. The gal I spoke to was very friendly. The product is awesome!! I sent it to my daughter and son in law and they love it!! They say it works great!!”

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Posted 1 year ago

“Easy order. Fast shipping.”

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Posted 1 year ago

“Thank you so much for your fast service and delivery.”

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Posted 1 year ago

“Thank you!”

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Posted 1 year ago

“Zzzzzzzzzzzzxzx”

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Posted 1 year ago

“Exactly what we wanted. Good quality and quick delivery, well packed for shipping. Have our 15” skillet washed and we are ready to season it and begin a summer of use…!”

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Posted 1 year ago

“Fast Shipping. Heavy Duty fireplace grate.”

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Posted 1 year ago

“My grate arrived quickly. I haven't had a chance to use it yet, it is well made heavy metal. Looks like it will last a long time.”

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Posted 1 year ago

“We are very happy with the product. Our only issue is that the wrench supplied with the product didn’t fit. I had the proper wrench on hand so it wasn’t a big issue.”

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Posted 1 year ago

“Beautiful table fast delivery”

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Posted 1 year ago

“Looks like a good product, got it in short order,quick response. I'm in Wisconsin &it's been a damn cold time lately, but should work just fine”

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Posted 1 year ago

“The cart I ordered came quickly and is well made and sturdy. Unfortunately, it was missing two screws and I am unable to complete it. I have contacted the company that makes the cart and their response is very slow, but hopefully they will send me the missing screws.”

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Posted 1 year ago

“Everything was fine but we didn't receive bolts to secure the rod that connect the legs. Thanks, Bob.”

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Posted 1 year ago

“The grill cover does not fit!”

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Posted 1 year ago

“The website was easy to navigate and I received my order sooner than expected.”

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Posted 1 year ago

“I used to spend $200 to $400 a week with this establishment before it became legal You know the ones that kept you in business the medical patients.. I started using Annapolis about 2 years ago gold leaf they prioritized their medical patients they have curbside service for their medical patients and they offer 15% off daily for their medical patients... Today I decided to give Ash another try and of course was disappointed as always.. I wanted to redeem some points for the pre-roll of course they didn't have any pre-rolls that could be redeemed with my points.. I purchased a cart of course there was no patient label on it no name or my doctor's name and when I tried to call after noticing it within 3 minutes of leaving of course no one ever answers the telephone and the voicemail box is full”

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Posted 1 year ago

“Very pleased with purchase and ordering experience. I comparatively shopped the fireplace grate and impressed with the competitive price. The description was on point and I had a very good idea of the product. Shipping was fast and the grate, though very heavy, arrived well packaged. Assembly was straight forward and easy. 100% satisfied.”

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Posted 1 year ago

“The quality of the furniture superb. The shipping is fast and well packaged. I’ll be on the lookout for my favs going on sale 🙂”

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Posted 1 year ago

Ash & Ember is rated 4.5 based on 2,800 reviews