Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,952 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,952 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great product and excellent service with the status of the order from purchase to delivery.”

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Posted 3 years ago

“The fire pit was delivered by FedEx in a box that was badly damaged and then retaped. Fortunately, there was no damage to the fire pit. Maybe consider a different delivery service? This occurred after I received two notifications from FedEx that there would be delivery delays.”

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Posted 3 years ago

“I looked at all of your Outdoors cooking items all of them are great ,l use my reverse flow vertical smoker for the first time this week end it smoker great holds the proper Temps like l want 👍 👍”

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Posted 3 years ago

“I really like the fire pit rack. Only drawback is the weight. I did not realise how heavy it was when I bought it.”

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Posted 3 years ago

“Great product. Extremely happy.”

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Posted 3 years ago

“Quick shop. Packaged well. Quality of grate looks excellent.”

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Posted 3 years ago

“Solid frame and gongs are tough.”

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Posted 3 years ago

“…experienced a billing problem.”

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Posted 3 years ago

“Great Experience- Quick shipping, we’ll made product”

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Posted 3 years ago

“Impressive product. Looking forward to winter and my first fire to check it out.”

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Posted 3 years ago

“Order arrived earlier than projected and is exactly what I had hoped for. The heat shield is sturdy and well made and will be great protection for our deck.”

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Posted 3 years ago

“Easy to order and were delivered fast. I would order from Titan or recommend to anyone.”

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Posted 3 years ago

“I was stunned by how fast my large, heavy fire pit rack made it to me after purchase. 3 days!!! Packed super-securely, too. Oh, and did I mention the price for everything? Much, much lower than I would’ve expected. You hit it out of the park with this experience.”

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Posted 3 years ago

“Nice item, shipping was good.”

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Posted 3 years ago

“Great product and fast shipping. will buy from again.”

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Posted 3 years ago

“Love the Fire Grate!”

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Posted 3 years ago

“Havnt had a chance to inbox them or use them yet because I’m out of town, but I’m very pleased with the quick delivery after my purchase. I’ll certainly look to y’all for future orders!”

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Posted 3 years ago

“Great product. Well built. Fast shipping. Thanks.”

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Posted 3 years ago

“Quick shipping, low prices”

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Posted 3 years ago

“Great product, great communication, fast shipping.”

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Posted 3 years ago

Ash & Ember is rated 4.5 based on 2,952 reviews