Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,952 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,952 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent product! Only issue we had is the packaging. Such a large item in only a cardboard box.....”

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Posted 3 years ago

“Received my new Adjustable Swivel Grill in 3 days! The grill is awesome!”

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Posted 3 years ago

“It seems to be a very nice grill, however, it did arrive damaged. My husband had to take it apart and bend it back to normal. Other than that, it seems very sturdy. Also, there is no thermometer on the grill.”

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Posted 3 years ago

“I love the 32” kettle fire pit I ordered, very solid and probably the last one I’ll ever need, the reason I only gave a 4 star review is the screen cover that came with it doesn’t fit very well but should work fine”

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Posted 3 years ago

“Little disappointed with shipping arrival but it's out of your hands otherwise great job. Got layed up for couple weeks then I'll complete this on product”

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Posted 3 years ago

“I ordered several targeting systems and all are extremely easy to assemble and very high quality. 5 stars !”

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Posted 3 years ago

“The fire basket is great. We did have a bad experience with the shipping though”

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Posted 3 years ago

“Placed my order in plenty of time before our Labor Day camping trip. The grill arrived on time-the spike/rod did not: the grill is useless without the rod to suspend it above the fire.”

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Posted 3 years ago

Hello David, please accept our sincere apologies if your order was delayed. I checked your account and found that you have already spoken with one of our customer service specialists, who informed you that the reason why this was delayed, is we were waiting for the invoice from you. this was dated back last August 25, 2022. you paid for the pole but did not send the invoice to us, you were asked to send the invoice once paid, but nothing was sent to us. That is why the two-piece poll was not delivered. I have checked, and the order for the pole has been issued and is now in transit. If you have any concerns, please email us at info@titangreatoutdoors.com and mention PBR Amyra.

Posted 3 years ago

“Order came in perfect condition. Shipping was fast and price was the best out there well pleased with purchase and service .”

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Posted 3 years ago

“Was delivered as promised and in good condition. i have not yet used it.”

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Posted 3 years ago

“staff was knowledgeable and helpful. Fire pit arrived faster than expected. the build quality is great and the fire pit works and looks great.”

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Posted 3 years ago

“The website says the six plate target weighs 65 lbs. It actually weighs over 200 lbs. Looks like good quality but too much to haul to the range on the weekend. Customer service was exceptional in helping return. I expect my refund will be taken care of just as well.”

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Posted 3 years ago

“Ordering from Titan Great Outdoors was a superb experience. From the moment I placed my order until the time my product was delivered, TGO kept me informed and updated on my order status. And my order arrived very promptly and intact.”

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Posted 3 years ago

“This is the second fire pit I've purchased. You won't find a better product for the money, very sturdy with its viking-like looks. We're on year 3 on the first one and got another for a second location.”

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Posted 3 years ago

“Great transaction”

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Posted 3 years ago

“A great charcoal grill anybody looking for making some kebabs or chicken tikka . It’s sturdy grill and easy to set up.”

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Posted 3 years ago

“Very Happy with my purchase. Very well made.”

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Posted 3 years ago

“Very well built. It is more then I expected. Would recommend to anyone”

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Posted 3 years ago

“The original order came incomplete, but I called Customer Service, and a person took the call quickly and sent a replacement order that was delivered quickly. Great Customer Service!”

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Posted 3 years ago

“Best price I've seen on a 12x20 silhouette profile target, plus free shipping. Communication with updates to my order status were frequent with solid tracking links and delivery notices, which I always appreciate. It's steel, it rings, and it's a lot of fun to shoot. No complaints!”

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Posted 3 years ago

Ash & Ember is rated 4.5 based on 2,952 reviews