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Ash & Ember Reviews

4.5 Rating 3,199 Reviews
87 %
of reviewers recommend Ash & Ember
4.5
Based on 3,199 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 86%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Ash & Ember Reviews
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Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 15th October 2026
Amy P
Ash & Ember 5 star review on 18th November 2025
Shawn
Ash & Ember 5 star review on 18th September 2025
Julie W
Ash & Ember 5 star review on 24th September 2024
Robert S
Ash & Ember 5 star review on 30th August 2024
Jeffrey N
Ash & Ember 5 star review on 27th August 2024
John K
Ash & Ember 5 star review on 26th August 2024
Neil W
384
Anonymous
Anonymous  // 01/01/2019
“Well made with quality materials but I didn't like the design of the angle the grill tips backwards towards wooden handles. Also why have a grease pan for a camp fire grill ...not nessasary!”
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Posted 2 years ago
“The package didn’t get shipped out until I called and asked why it was still sitting in an AZ warehouse. Then it arrived two days later. The gal I spoke to was very friendly. The product is awesome!! I sent it to my daughter and son in law and they love it!! They say it works great!!”
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Posted 2 years ago
“Easy order. Fast shipping.”
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Posted 2 years ago
“Thank you so much for your fast service and delivery.”
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Posted 2 years ago
“Thank you!”
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Posted 2 years ago
“Zzzzzzzzzzzzxzx”
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Posted 2 years ago
“Exactly what we wanted. Good quality and quick delivery, well packed for shipping. Have our 15” skillet washed and we are ready to season it and begin a summer of use…!”
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Posted 2 years ago
“Fast Shipping. Heavy Duty fireplace grate.”
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Posted 2 years ago
“My grate arrived quickly. I haven't had a chance to use it yet, it is well made heavy metal. Looks like it will last a long time.”
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Posted 2 years ago
“We are very happy with the product. Our only issue is that the wrench supplied with the product didn’t fit. I had the proper wrench on hand so it wasn’t a big issue.”
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Posted 2 years ago
“Beautiful table fast delivery”
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Posted 2 years ago
“Looks like a good product, got it in short order,quick response. I'm in Wisconsin &it's been a damn cold time lately, but should work just fine”
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Posted 2 years ago
“The cart I ordered came quickly and is well made and sturdy. Unfortunately, it was missing two screws and I am unable to complete it. I have contacted the company that makes the cart and their response is very slow, but hopefully they will send me the missing screws.”
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Posted 2 years ago
“Everything was fine but we didn't receive bolts to secure the rod that connect the legs. Thanks, Bob.”
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Posted 2 years ago
“The grill cover does not fit!”
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Posted 2 years ago
“The website was easy to navigate and I received my order sooner than expected.”
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Posted 2 years ago
“I used to spend $200 to $400 a week with this establishment before it became legal You know the ones that kept you in business the medical patients.. I started using Annapolis about 2 years ago gold leaf they prioritized their medical patients they have curbside service for their medical patients and they offer 15% off daily for their medical patients... Today I decided to give Ash another try and of course was disappointed as always.. I wanted to redeem some points for the pre-roll of course they didn't have any pre-rolls that could be redeemed with my points.. I purchased a cart of course there was no patient label on it no name or my doctor's name and when I tried to call after noticing it within 3 minutes of leaving of course no one ever answers the telephone and the voicemail box is full”
Helpful Report
Posted 2 years ago
“Very pleased with purchase and ordering experience. I comparatively shopped the fireplace grate and impressed with the competitive price. The description was on point and I had a very good idea of the product. Shipping was fast and the grate, though very heavy, arrived well packaged. Assembly was straight forward and easy. 100% satisfied.”
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Posted 2 years ago
“The quality of the furniture superb. The shipping is fast and well packaged. I’ll be on the lookout for my favs going on sale 🙂”
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Posted 2 years ago
“Outstanding quality grill.”
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Posted 2 years ago
Ash & Ember is rated 4.5 based on 3,199 reviews