Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.46

4.5 Rating 2,802 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,802 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 24th September 2024

381

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Have not used it yet but seems to be built well enough. There were no instructions but it's not hard to figure out how to put together. I added a washer to the handle crack. Looking forward to using it on my Weber. It fits great and is sturdy.”

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Posted 2 years ago

“Was on hold for 45 minutes yesterday waiting for an answer about my refund”

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Posted 2 years ago

Thank you for sharing your feedback. We apologize for the inconvenience this has caused you. I see that you have had contact with one of our Customer Service Representatives who helped you with a resolution. If you encounter further issues, please feel free to reach back out to us at info@titangreatoutdoors.com and we will be more than happy to assist you.

Posted 2 years ago

“The transaction was very easy,... shipping was very prompt. Couldn't have been happier.”

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Posted 2 years ago

“very happy-good looking pit Titan should be making the and screen for their product”

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Posted 2 years ago

“Took over a week longer than was suppose to to get here. Horrible directions”

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Posted 2 years ago

Thank you for sharing your feedback. We apologize for the inconvenience this has caused you. We pride ourselves on providing high-quality products. You may call 1-888-794-1455 and press option 5 for Product Support; or, email us at info@titangreatoutdoors.com if you require further assistance.

Posted 2 years ago

“Great prices and great products”

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Posted 2 years ago

“Very fast shipping, top quality product, I do wish they were a little less expensive if you purchased more, i bought 5 and it ended up being about $800 i would have bought more with a multi discount”

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Posted 2 years ago

“Product is exactly as I expected and delivery was prompt.”

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Posted 2 years ago

“Fast shipping and the Target looks Great!! only thing is the packaging broke and lost all the nuts and bolts that holds the target in place..”

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Posted 2 years ago

“Quick delivery”

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Posted 2 years ago

“Two thumbs up!”

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Posted 2 years ago

“Arrived on time packaging was great. Do damage. Mounted vey easily on my ATV”

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Posted 2 years ago

“Fast delivery of expected grate. The grate(s) are great.”

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Posted 2 years ago

“Quick delivery, targets in good condition, however it appeared the package had torn in several places then been taped up to prevent targets from sliding out? I checked package while UPS driver was still with me, but all targets were still in package. Could possibly secure packaging better initially since these are very heavy targets that tear cardboard easily?”

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Posted 2 years ago

“Great product well built perfect delivery”

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Posted 2 years ago

“Great product and great service as usual”

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Posted 2 years ago

“I bought a large cedar box planter and had it delivered to my home. Everything went very smoothly. The customer service at Titan is outstanding!”

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Posted 2 years ago

“This fire grate was exactly what I was hoping it would be. Solid, heavy, and well-made. I replaced the cheesy fire pit grate that came with the fire pit (it was used about a dozen times and has become rusted, bent up and deteriorated. The new grate from Titan is burly, and I love it!”

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Posted 2 years ago

“I have a beach home in a vacation rental program, and fixed park-style grills are quite common here. Previously not for me, though, because I MUST have a lid and dampers. Titan makes and sold me an awesome covered grill. I hope to paint it every year and make it last forever. I'd pay a thousand+ for the same thing in quality stainless steel.”

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Posted 2 years ago

“Fast shipping and good pricing.”

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Posted 2 years ago

Ash & Ember is rated 4.5 based on 2,802 reviews