Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.49

4.5 Rating 3,203 Reviews

87 %

of reviewers recommend Ash & Ember

4.5

Based on 3,203 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

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“We purchased a fire pit basket for our new fire pit. It’s a beast, solid and well constructed. It’s going to make a great addition to our outdoor patio.”

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Posted 4 years ago

“Recieved order faster than expected. Delivery service even helped me put into my pickup truck. Already recommended them to a couple of other people and ranges.”

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Posted 4 years ago

“The 40” fire grate is very high quality. I have only used it once so far but it seems to be very durable and well crafted. On a side note, I wanted to split my purchase and use a Visa gift card for part of it (which is always challenging on a web pay portal). I called in and spoke with a representative. Couldn’t have been nicer and they were able to help me out easily.”

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Posted 4 years ago

“Quick shipping. Sturdy and well made.”

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Posted 4 years ago

“Iove it but it was delivered to the wrong condo”

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Posted 4 years ago

“Good service. Ordered and it was here within a couple days, on several orders.”

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Posted 4 years ago

“Waiting for welder to attach to bbq trailer. Have not used it yet.”

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Posted 4 years ago

“Fire pit grate is an exeptional quality product. Built to last. Very happy with our purchase.”

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Posted 4 years ago

“Great service had a damaged item and they took care of it asap”

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Posted 4 years ago

“Great grate very sturdy.fast delivery and boxed perfect.I would definitely recommend this product and this company.”

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Posted 4 years ago

“Incredibly made medieval Roman fire pit. Extremely heavy. Should last 3 life times. Craftsmanship is amazing. The welding is definitely detailed. The steel is heavy. Great job. Did i mention how fast it was shipped... better then Amazon!! Elio from NashvilleTennessee”

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Posted 4 years ago

“Product arrived fast and is of excellent quality.”

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Posted 4 years ago

“Top-notch product! Feels like it will last a lifetime. Shipping was also much faster than expected for such a heavy product.”

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Posted 4 years ago

“Great grill! Placed in the ground and cement in place. Grill is sturdy and was well packaged.”

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Posted 4 years ago

“Great Service”

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Posted 4 years ago

“Shipping was very fast! And I received a great deal on my target. Definitely will buy form Titan again!”

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Posted 4 years ago

“Nice product I really enjoy cooking on it thank you for the on-time delivery”

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Posted 4 years ago

“The fire grate was of very high quality and delivered in about 1 week. The price represents an excellent value for the product.”

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Posted 4 years ago

“Ordering was simple. Look forward to actually using the fire pit”

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Posted 4 years ago

“The titan grill I recieved was used and not a "scratch and dent" was advertised. I have talked to a staff person who requested pictures. Which I did send yesterday 9/13 via email. I have not received a response as of yet. I'll with hold my review pending the outcome of my issues.”

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Posted 4 years ago

Hello Travis, please accept our sincere apologies if the item you purchased did not live up to your expectations. We pride ourselves on providing high-quality products. I checked your account and found that you had already spoken with one of our product specialists, who had placed your replacement order. Please email us at info@titangreatoutdoors.com and reference PBR Amyra if you require further assistance.

Posted 4 years ago

Ash & Ember is rated 4.5 based on 3,203 reviews