Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.46

4.5 Rating 2,802 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,802 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 24th September 2024

381

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“We took advantage of your Black Friday special pricing on your fire rings. Your customer service dept. was very helpful and made ordering easy. The rings arrived promptly and are in storage awaiting the opening of our new RV campground this summer.”

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Posted 2 years ago

“Great buying process. Look forward to using my firewood grate to keep warm this winter”

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Posted 2 years ago

“Good , good”

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Posted 2 years ago

“Great product great price easy to assemble”

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Posted 2 years ago

“Got this for my solo stove and. Love it !!”

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Posted 2 years ago

“Everything went great. Love the product and the price I paid for it Thanks,”

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Posted 2 years ago

“Have yet to use it but it was packaged very well for delivery and there was no damage. Assembly was straightforward and the sale price was very good.”

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Posted 2 years ago

“They cancel my order and ship half the items. I got a heat deflector without the fire pit. If I wish to return the heat deflector now I have to pay out of pocket. Horrible experience”

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Posted 2 years ago

“Friendly folks to do business with!”

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Posted 2 years ago

“Well made and heavy. Love it.”

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Posted 2 years ago

“Great price on an excellent product.”

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Posted 2 years ago

“I have also appreciated the quality of the products from Titan. Service also has always met expectations.”

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Posted 2 years ago

“thanks for the fast service i would buy again”

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Posted 2 years ago

“scratch and dent item was exactly what i was looking for, thanks for the fast shipment”

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Posted 2 years ago

“The box was torn up from shipping ,otherwise it was in 1 peice”

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Posted 2 years ago

“The product was packaged very well and the quality of the product was superior.”

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Posted 2 years ago

“Ordering and shipping were Excellent. Looks like a very well built and strong Grill. It is a Christmas Present therefore has not been used outdoors to determine how well it works and if the Stainless Steel Metal actually remains RUST-FREE.”

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Posted 2 years ago

“The firepit I ordered looks even better than the pictures and it arrived insanely fast. 10/10 I will absolutely order from Titan again.”

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Posted 2 years ago

“Very pleased with the response of your customer service. Your product price is very good. I will be back. Thank you.”

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Posted 2 years ago

“Needed both items shipped the one and cancelled the other and wants the item shipped back in original box with pictures prior to refund”

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Posted 2 years ago

Ash & Ember is rated 4.5 based on 2,802 reviews