Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,885 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,885 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I am so grateful for your Professionalism of getting our grill to Us.Thanks”

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Posted 3 years ago

“I have purchased various products from Titan outdoors over the past several months and have been more than pleased with every thing I have purchased from them. The products that I have purchased are amazing and the shipping is fast. Titan outdoors is the best place that I have found to get my outdoor needs.”

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Posted 3 years ago

“Great service, arrived earlier than expected. Product was amazing, I had been looking for a way to make my outdoor fire pit more seasonable to people who don’t like the cold and the heat deflector worked perfectly.”

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Posted 3 years ago

“The product that we ordered, a fireplace heat plate and wood holder, arrived very quickly and was exactly what we were hoping to receive.”

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Posted 3 years ago

“ordering process was simple and the product was delivered quickly.”

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Posted 3 years ago

“Poor design both side trays poorly secured the burner on the right hand side the spot welds holding burner gave way found the burner lying on the ground. Poor wheels totally failed.many sharp edges on the cooker. Would not purchase again”

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Posted 3 years ago

“Heavy duty grill griddle and fire pit grate ready for spring. Thanks so much”

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Posted 3 years ago

“Unfortunately there was a mishap in shipping and as I had ordered the item as a Christmas gift I opted for return and credit for the item. It was all handled in a good and timely manner. I would order from this company again.”

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Posted 3 years ago

“Fast delivery, just like the picture, will last for many hunting seasons”

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Posted 3 years ago

“Fabulous well made product. Used as a base for Chiminea. Great packaging. Prompt delivery.”

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Posted 3 years ago

“The new grill is excellent. I didn’t use it yet but it looks good.”

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Posted 3 years ago

“Great quality products and prices. Products shipped via FedEx within a day and arrived within a week! Great customer service.”

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Posted 3 years ago

“Needed to return the items we purchased (chair set was not workable for us). We had to jump through a few hoops, including paying for return, but overall the experience was good.”

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Posted 3 years ago

“ordered 2 tables but came in different colors. will not take back since packages opened. generally good product, but not really generous service policies. (second issue. probably will not be a third.”

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Posted 3 years ago

“Exactly as described, just what I wanted and quick shipping”

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Posted 3 years ago

“Fast shipping and great quality product”

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Posted 3 years ago

“Great job guys and a great product.”

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Posted 3 years ago

“Good value, arrived quickly! Please continue to expand your target category!”

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Posted 3 years ago

“Great service!”

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Posted 3 years ago

“Quick delivery good product”

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Posted 3 years ago

Ash & Ember is rated 4.5 based on 2,885 reviews