Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.47

4.5 Rating 2,885 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,885 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 18th November 2025

383

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“This is probably my fault, but the gift is just too heavy to be portable and I need to return it. On another note, it was SO heavy it ripped the bag it came in. Can you send a return label? Much better for someone to leave on their patio all the time (it's nice) but not good for lugging to the beach which was my intent when i gave it to my son and his wife.”

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Posted 3 years ago

“Very well-made rolling outdoor table. Heavy-duty metal. Easy to assemble. Love it.”

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Posted 3 years ago

“Good product for good price”

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Posted 3 years ago

“We took advantage of your Black Friday special pricing on your fire rings. Your customer service dept. was very helpful and made ordering easy. The rings arrived promptly and are in storage awaiting the opening of our new RV campground this summer.”

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Posted 3 years ago

“Great buying process. Look forward to using my firewood grate to keep warm this winter”

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Posted 3 years ago

“Good , good”

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Posted 3 years ago

“Great product great price easy to assemble”

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Posted 3 years ago

“Got this for my solo stove and. Love it !!”

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Posted 3 years ago

“Everything went great. Love the product and the price I paid for it Thanks,”

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Posted 3 years ago

“Have yet to use it but it was packaged very well for delivery and there was no damage. Assembly was straightforward and the sale price was very good.”

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Posted 3 years ago

“They cancel my order and ship half the items. I got a heat deflector without the fire pit. If I wish to return the heat deflector now I have to pay out of pocket. Horrible experience”

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Posted 3 years ago

“Friendly folks to do business with!”

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Posted 3 years ago

“Well made and heavy. Love it.”

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Posted 3 years ago

“Great price on an excellent product.”

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Posted 3 years ago

“I have also appreciated the quality of the products from Titan. Service also has always met expectations.”

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Posted 3 years ago

“thanks for the fast service i would buy again”

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Posted 3 years ago

“scratch and dent item was exactly what i was looking for, thanks for the fast shipment”

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Posted 3 years ago

“The box was torn up from shipping ,otherwise it was in 1 peice”

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Posted 3 years ago

“The product was packaged very well and the quality of the product was superior.”

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Posted 3 years ago

“Ordering and shipping were Excellent. Looks like a very well built and strong Grill. It is a Christmas Present therefore has not been used outdoors to determine how well it works and if the Stainless Steel Metal actually remains RUST-FREE.”

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Posted 3 years ago

Ash & Ember is rated 4.5 based on 2,885 reviews