Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.46

4.5 Rating 2,802 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,802 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 24th September 2024

381

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“You shouldn’t advertise what you don’t have in stock!”

Helpful Report

Posted 2 years ago

“Quick and speedy service every time. Longboard lasting quality items.”

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Posted 2 years ago

“There is nothing smokeless to this fire pit ! Just a small amount of kindling to start the fire smoked up the backyard. Even as the fire took hold smoke continued. It has no bottom and the hot ashes drop onto the brick patio. The material may be steel but it’s not rust proof. It looks unfinished. Even if it was finished as is there is no way this is smokeless! Very dissatisfied with the purchase!”

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Posted 2 years ago

“Great price for exactly what I need. This is a heavy-duty, no-nonsense fire pit shield!”

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Posted 2 years ago

“Thank you for the quick delivery and the quality of the product. Price was great and the quantity availability of product!”

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Posted 2 years ago

“Ordered the kit with tree, base, and targets and only received the tree…no base, no targets. Got an email that said the others were canceled and now out of stock. It was supposed to be a Christmas gift for my son. What good is the tree with no stand or targets??”

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Posted 2 years ago

“Quick, easy to work with, great shipping, solid products!”

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Posted 2 years ago

“Great products at a great price.”

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Posted 2 years ago

“Great products at very reasonable prices. I’ve compared the quality and price of these products and I feel titan is great”

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Posted 2 years ago

“Had a problem with delivery but they were great in getting it resolved.”

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Posted 2 years ago

“Package received quickly and well packed. A very easy purchase.”

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Posted 2 years ago

“Great products, Great prices, Fast Shipping!!!”

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Posted 2 years ago

“The 32 inch fire ring with grate arrived via FedEx. The Box was beaten up, however, the product was not damaged. A great addition to our backyard. I am very disappointed that less than a week after purchase, the 32 inch fire ring dropped in price. I reached out to customer service and was directed to the 24 hour policy of price change. In today’s economy, the savings would’ve helped to cover taxes. Unfortunately, I will be hesitant to purchase an item “on sale” in the future.”

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Posted 2 years ago

“Easy to order. Delivered quickly. Good instructions for assembly. Quality materials.”

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Posted 2 years ago

“Gift for husband’s birthday. He loves it! Box was destroyed upon delivery but pit was packaged well”

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Posted 2 years ago

“Haven’t used it yet but it’s solid and well made. I like the rustic look of it and the fact it has a lid is pretty cool!”

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Posted 2 years ago

“Great product”

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Posted 2 years ago

“Fast, free, delivery, fire pit looks very solidly built, cannot wait to use it here within the next few weeks !”

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Posted 2 years ago

“Our son, in his first home, wanted a special Christmas gift. He discovered his perfect gift. It even arrived early! Thankfully my grandson carried the 75# box. Thank you Titan for our son's gift. Happy Holidays”

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Posted 2 years ago

“Fantastic prices and quality products without the "big name" markup. Titan Outdoors will be the first place I shop when Spring returns and I'm looking for new gear to help me enjoy the backyard.”

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Posted 2 years ago

Ash & Ember is rated 4.5 based on 2,802 reviews