Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.46

4.5 Rating 2,802 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,802 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 24th September 2024

381

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great fire pit. It puts off some intense heat with very little smoke. We love it!”

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Posted 2 years ago

“Husband loves the targets! Can't wait for the weather to get warm enough to use them.”

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Posted 2 years ago

“Ordered the wrong product and immediately canceled. The return process was a nightmare and they charge $25+ for return shipping even if the product never shipped. Customer service was not helpful. Not buying hifrom this company again.”

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Posted 2 years ago

“The entire process for ordering and receiving the product was smooth and efficient. The communication about the delay during transit was very helpful and accurate.”

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Posted 2 years ago

“Circular fire grate exceeded my expectations. So did the packaging!”

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Posted 2 years ago

“Excellent product. Very sturdy. Would purchase again and recommend.”

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Posted 2 years ago

“The product worked great I used it with a large green egg. It work and looked great.”

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Posted 2 years ago

“Fast, easy and simple.”

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Posted 2 years ago

“No support , can’t answers question ?”

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Posted 2 years ago

“Made chickens for New Year Perfect”

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Posted 2 years ago

“These were Christmas presents and both recipients were very excited about them!”

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Posted 2 years ago

“Great product and timely delivery!! Thanks, Steve”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Easy website easy to orders Great quality Very happy with the results”

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Posted 2 years ago

“Most important is customer service. The heat hood for my table fire pit is of much better quality than I was expecting for the price. Packaged well and easy to set up. The night I got it where I am in Florida it went down to the low 30's and boy did this work great.”

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Posted 2 years ago

“Great quality product. Delivery was quick. Wish they included 2 of these forks (instead of 1) with my rotisserie.”

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Posted 2 years ago

“Perfect delivery and all.”

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Posted 2 years ago

“We are amazed at how quickly our order was Filled and Delivered to our door. Thank you Titan and we suggest that anyone wanting Excellent Service and Quality Merchandise should use TITAN!”

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Posted 2 years ago

“Great price, quality AR500 steel & quick delivery, no only down side is they had quite a bit of surface rust on the plates. I wish that they were available with some sort of coating to prevent this rust. A previous order I received had similar surface rust on the plates too.”

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Posted 2 years ago

“First one I received was damaged in side the box. They did replace it but it seemed to take a little to long to get the replacement. It was the xmas holidays so I understand. Customer service was good”

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Posted 2 years ago

Ash & Ember is rated 4.5 based on 2,802 reviews