Ash & Ember Reviews

Name: Ash & Ember
Address: 3839 Forest Hill Irene Road, 3839 Forest Hill Irene Road, Memphis
Rating: 4.46

4.5 Rating 2,802 Reviews

86 %

of reviewers recommend Ash & Ember

4.5

Based on 2,802 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

(800) 605-8241

Email:

info@ashandemberoutdoors.com

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Ash & Ember 5 star review on 24th September 2024

381

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very pleased with product and quick delivery”

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Posted 3 years ago

“Love the firepits. They cam already assempled, just had to put the lid on.”

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Posted 3 years ago

“Quick shipping...as described...great steel...Happy! & Thank You, Marc”

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Posted 3 years ago

“Quality product that was delivered quickly”

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Posted 3 years ago

“you did a great job. You kept me informed almost every day how it was goig all the way to telling me it was at the door. It was VERY WELL packaged. Thanks”

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Posted 3 years ago

“Quick service great products”

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Posted 3 years ago

“Excellent product and fast delivery. Ordered the 36 inch round fire pit grate and it was just as described. Heavy duty well made grate that fit inside my 39 inch fire pit ring perfectly. This grate should last a very long time. Definitely recommend.”

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Posted 3 years ago

“I'm so happy for my bbq and I purchased one more yesterday for my cousin. Thanks”

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Posted 3 years ago

“Rotisserie well designed and well made. Assembly straight forward, but: tne two piece spit did not have the locking setscrew described in the directions, it simply screwed togther. But it did not, until I realized it has a reverse thread. Applied locktight, should be good to go. Highly recommend.”

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Posted 3 years ago

“The process was easy. The online fill-ins worked smoothly. The product arrived on the third day and it fits perfectly.”

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Posted 3 years ago

“My grandson loves the fire pit he likes making hotdogs over it”

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Posted 3 years ago

“This is a heavy-duty fire pit grate. Welds appear solid. Going to christen it this weekend.”

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Posted 3 years ago

“Amazing product for the price. Great quality well packed and easy to use”

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Posted 3 years ago

“I bought a rotisserie that is a perfect fit for my brick bbq. It will greatly enhance our culinary repertoire. Unfortunately it came short several parts but the Titan team immediately rectified the situation. Very good customer service.”

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Posted 3 years ago

“It’s missing one part”

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Posted 3 years ago

Hello Goran, please accept our sincere apologies if parts of your order are missing. Your feedback will certainly be used to enhance our shipping procedure, ensuring that our warehouse team properly inspects the items prior to delivery to guarantee that they are complete. I sent you an email on August 05, 2022, confirming which part is missing, but I have yet to hear back. Please contact us at info@titangreatoutdoors.com with the subject PBR Amyra so that we can assist you further.

Posted 3 years ago

“I'm very impressed with this well-built and shipped right away. Thanks kd”

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Posted 3 years ago

“Shipped fast. Product was as it was supposed to be. Loved these targets so much walked straight in the house and ordered more.”

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Posted 3 years ago

“I love your fire pit!”

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Posted 3 years ago

“We were so pleased with our last lounge chair that we bought another one. The fit and finish of the pieces are excellent and assembly was not difficult, it took about 45 minutes altogether. The dowels do not go all the way in on the footstool so they needed to be sawn flush. This requires care to make sure not to scratch the footstool legs; we used a small Japanese flush cut finish saw, which is not an expensive tool.”

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Posted 3 years ago

“The fire pit looks great and when it gets cooler outside I’ll try a fire”

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Posted 3 years ago

Ash & Ember is rated 4.5 based on 2,802 reviews